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X-WR-CALDESC:Events for Allwork.Space
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DTSTART;VALUE=DATE:20220413
DTEND;VALUE=DATE:20220416
DTSTAMP:20260407T060142
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UID:1009629-1649808000-1650067199@allwork.space
SUMMARY:Enhancing Customer Experience through Improved
DESCRIPTION:CXN Live: Customer Journey Management 2022 will be focused on: \n\nJourney mapping: effectively visualizing existing and future state customer journeys to identify key touch points and causes of friction\nJourney analytics: measuring and monitoring the mid journey touch points that predict journey success\nJourney investment – prioritizing underperforming journeys for additional focus and investment\nJourney orchestration: leveraging journey analytics to design personalized journeys that enhance emotion\nJourney optimization: leveraging AI and automation to optimize journeys in real-time CX ROI – linking customer journey management to the bottom line.
URL:https://allwork.space/event/enhancing-customer-experience-through-improved/
CATEGORIES:Human Resources,Leadership,Marketing & Sales,Technology & Innovation
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