The Role Of Technology In A Remote Workforce

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Many companies are taking part in the world’s “largest work-from-home experiment,” but are they prepared to run their operations remotely?

Having the proper digital communication tools is vital in keeping teams and customers connected while working flexibly. For example, maaiiConnect is a digital convergence platform that helps companies stay on track when employees have to work remotely.

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maaiiConnect offers users a free, cloud-based platform that features voice and video, chat messaging and identity products so workers can communicate with customers in one interface.

The platform includes options for customers to initiate a chat or voice conversation through web widgets, web links, QR codes, video calls and much more.

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Technology like this can help create a collaborative environment without physical presence, while still making the customer experience a priority.

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