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Hospitality becomes vital in successful serviced offices

Modern day serviced offices have become more than just a place to get work done— they are laced with posh furniture and endless streams of coffee. This may sound like a high-end hotel, but many serviced office providers are upping the ante when it comes to workplace design and hospitality services.

This marks a shift in the office market towards more hospitable environments rather than traditional models.

While it has become more popularized in the past few years, serviced offices really emerged when Adam Neumann and Miguel McKelvey started WeWork. Now, many brands are on the market with a huge variety of services and features.

As the coworking and serviced office industry grows, many niche brands have taken hold as well, such as female-centric companies The Wing, Hera Hub and The Riveter.

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Even hotels have started making their mark in the coworking industry by including offices within certain locations.

“The market is looking really good and there’s a lot of demand supplying the influx of supply,” said Amanda Lim, who runs estate agent Knight Frank’s flexible office solutions desk in London. “That demand pool is changing: more corporates are looking at flexible workspace on top their primary offices, so providers now need to offer options for corporates.”

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