Kicking off the new decade, the role that HR plays in the workforce is expected to change to be more involved and personal. So what should you include on your HR agenda to meet the changing expectations of today’s workers?
Focusing on worker wellbeing should be a priority for all HR leaders in 2020. This goes beyond providing employees with information on wellbeing — it means creating a culture that nurtures and supports the wellbeing of workers.
“As HR leaders worker wellbeing is impacted by several macro trends such as the growth of the digital economy and the increased need to develop resilience while we are being bombarded by constant social media notifications,” said Michael Fenlon, Chief People Officer at PwC.
Preparing workers to work side by side with bots will also be vital in 2020. Currently, research from Oracle and Future Workplace found that half of workers already use some sort of artificial intelligence, so giving workers the ability to develop and engage with these types of technology can make or break your competitive advantage.
Using AI beyond talent acquisition will also be important. For example, Schneider Electric launched AI powered internal talent mobility platform Open Talent Market and DaVita uses an AI tool that helps report misconduct in the workplace.
Creating a workplace that focuses on mental and physical health means more than standing desks and meditation rooms. A Future Workplace and View survey workers across America found that employees value the basics first, including good air quality, natural light and the ability to personalize their workspace.
