In 2020, Human Resource methods are expected to continue evolving to adapt to the ever-changing workforce. While HR has been limited to hiring, payroll and few administrative duties in the past, it is now seen as a position that is key in creating the best work environment.
The way in which HR recruit talent will rely heavily on technology, using data analytics to pinpoint the right candidates. In fact, according to a study by the Harvard Business Review, data analytics algorithms improved decision making processes by at least 25%.
Additionally, flexibility is a necessary option for the workforce moving forward as a large portion will be taken up by the digitally native Gen Z’rs. A study found that companies that offer remote work options have 25% lower employee turnover than those who do not, so it is clear that there is no avoiding flexibility.
Creating a supportive company culture is also becoming highly valued for many workers. If employees are treated well by the company, then it boosts productivity and overall job satisfaction. To maintain a culture of caring, HR must ensure workers have a healthy work-life balance through flexibility, proper maternity and paternity leave and vacation time.
One of the biggest changes in the past few years has been the emphasis on inclusion and diversity. A Diversity & Inclusion Study 2019 by Glassdoor found that 49% of working adults in the U.S., UK, France and Germany experienced some sort of discrimination, so 2020 should focus on creating a work environment that is all-inclusive.