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The role of HR is no longer focused on humans. Now, workers want to be part of a company that has a larger purpose, and it is up to HR representatives to bridge the gap between employer realities and employee expectations.
Today’s HR are faced with the task of creating a healthy employee experience in order to recruit and retain the best talent. Ensuring a solid employee experience leads to a higher level of employee loyalty, better work-life balance, autonomy, and more, which all become vital in the role of HR departments.
Additionally, technology will continue to play a big part in the world of HR through the use of automation and machine learning that can help take over menial tasks. This allows HR workers to invest more time in building relationships with employees.
According to the “Future of HR 2020: Which path are you taking?” report, 71% of HR pathfinding professionals said they “strongly agree” that their HR function plays an important role in creating the right culture.
“Workforce shaping is not a case of doing traditional workforce planning harder and faster,” said Paul Lipinski, Principal and Head of Human Capital Advisory at KPMG, US. “In fact, workforce planning still has a role to play in many organizations. But from discussions with clients who are at the forefront of digital disruption, we find that workforce shaping should generally come first. It frames the more operational decisions and creates the context for action. It is, many clients argue, a new discipline for HR.”
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