While experts expected that 2020 would be a redefining time for the workplace, no one could have predicted how drastic that change would be. Now, companies all over the world are having to adjust to operating business with a remote team for the first time

Although this is a new normal for many, the remote workforce had been increasingly growing prior to the coronavirus outbreak, and it is evident that moving forward, there will be a new normal for the workplace set in stone.

Technology is key in redefining the workplace as it can track activity and record data that keeps employees on the same page. Using communication platforms, automation, collaborative tools and ticketing systems helps companies run their business in a more efficient and productive manner.

Additionally, these types of technological resources allow workers to be more flexible in their office environment. By involving a more remote team, companies can access a more diverse talentpool. Diversity in the workplace is one of the most important tools for a successful company and remote working allows businesses to tap into talent with unconscious bias of race, gender, experience or disability.

The gig economy has also become a more significant part of the workforce. In fact, there are over 64 million freelance workers in the U.S. alone as part-time, contract and other gig workers play an essential role in keeping businesses thriving.