It is no surprise that the way we work has completely evolved in the matter of months. The pandemic has forced companies large and small to completely uphaul their normal operations and adopt remote working tools — some for the first time ever.
One of the challenges that can come with these drastic changes is a dip in employee engagement, so how can leaders ensure that their workers remain connected and satisfied in their positions?
“Health and wellbeing, already climbing HR and People leaders’ agendas, has now catapulted to become a top priority,” said Paul Burrin, VP at HR management company Sage People. “Employees are having to manage blended lifestyles where the line between work and home almost no longer exists. Many workers juggling full time childcare responsibilities and other related challenges such as managing stress, or in other cases, loneliness and isolation.”
With this, Burrin suggests that HR and business leaders will need to shift their focus to their employees’ mental health and alter their managerial strategy to have an emphasis on empathy. Now, companies should keep the employee experience at the top of their priorities.
In fact, a report from Qualtrics on employee experience revealed that companies that consistently respond to employee feedback had an 80% engagement score compared to 40% from those who ignore responses.