Bankers large and small are contemplating what role the office will play in post-pandemic society. Even when it’s safe to return to the workplace, it might be more beneficial to continue operating with a distributed workforce.
Millions of people have transitioned to working from home over the last several months, and companies have found little to no impact on productivity.
Even more, adopting a more flexible work arrangement has been found to improve the overall job satisfaction of current employees. It also allows companies to expand their own talent pool and diversify their workforce.
Research has proven that employees increasingly want to work from home too, indicating that offering flexibility of schedule and location is a necessity for companies to retain top talent.
In fact, research from IWG found that 80% of employees would not take a job unless it offered flexibility, while 30% have actually left a position because it did not offer flexibility.
Of course, making this transition will require bankers and credit unions to make significant changes to their current operations and infrastructure to accommodate a more flexible workforce.
This means ensuring that company and customer data stays safe, employees are equipped with the right connectivity and tools to make their experience more seamless and leading with an emphasis on trust and empathy.