Technological advancements have been happening at an accelerated pace for centuries now, but among the most significant changes has been the utilization of artificial intelligence.
AI has single handedly altered the way businesses function and is integrated into nearly every aspect of the global economy, from governments to large corporations, and even small businesses.
Although AI was once only available to the most prestigious organizations in the world, this technology has become more accessible than ever before. Companies are now able to use this tool to help lay out business plans, organize data, streamline communication, and more.
At its core, AI is being used to confront two business-related challenges: operational tasks and customer interactions.
For instance, AI tools can collect data, such as customer reviews, to ensure that business performance is as optimal as possible. From there, leaders can adjust practices that may improve current processes.
AI can also help managers keep track of how workers are doing, especially at a time when employee wellbeing is essential to a productive workplace. Using internal surveys, AI has the ability to notify leaders when a worker may feel unsatisfied and give them the opportunity to address any potential issues an employee could be facing.