A new Daily Beast report reveals that coliving operator Common is facing accusations of horrendous experiences from tenants.
Over one dozen tenants across Common’s locations revealed that they have experienced roommate conflicts, limited communications from the operator, maintenance delays, poor security, and even vomit at the shared living facilities.
“I want to block the emergency exits and I want to set a fire and watch you all burn and hear you all scream in agony,” one anonymous occupant allegedly wrote on the company’s app.
According to tenants, Common reportedly downplayed the threat and ignored complaints about the occupant for months. However, the police were eventually summoned and the man no longer lives in the building.
One of the biggest complaints to come from occupants has been the lack of communication, with tenants stating that they were given no warning when new roommates entered their space.
In response to this, CEO Brad Hargreaves says Common has doubled its support team in order to address requests faster and cited the increase in working from home as a potential reason for tensions rising among roommates.