Dr. Gleb Tsipursky – The Office Whisperer
Nirit Cohen – WorkFutures
Angela Howard – Culture Expert
Drew Jones – Design & Innovation
Jonathan Price – CRE & Flex Expert
Much like the rest of the world, the Australian workforce is on the verge of being transformed by generative AI tools.
According to the study, “Generative AI and the future of work in Australia,” published by McKinsey & Company, generative AI is expected to have a profound impact by 2030 across different fields including retail trade, financial services, insurance, and the public sector. This technological change is set to redefine job automation and skill requirements. In 2023 experts in the report predicted that 62% of current task hours could be automated with existing technology — potentially rising to between 79% and 98% within the decade. However, according to the report, there “could be a time lag between technical potential and realized change — developing capabilities into technical solutions takes time, the cost of implementing solutions may exceed the cost of human labor, and the pace of adoption could be influenced by social or regulatory dynamics.”
According to the report, “While the early scenario suggests that just above 50 percent of activities could be automated by 2030, the late scenario could see just 2 percent in the same year. The midpoint of these scenarios would imply the around one-quarter of work hours could be automated by 2030.”
The rapid encroachment of gen AI into knowledge work poses unique challenges and opportunities. According to the report, up to 1.3 million workers may need to transition to new roles. This greatly suggests the need for strategic collaboration among employers, governments, and educational institutions to create a smooth and equitable transition into a workforce heavily influenced by AI tools.
The report also suggests that there is a growing importance for skills training in social, emotional, and technological domains to remain competitive in the AI-heavy job market.
Moreover, the integration of gen AI into Australia’s economy is poised to lead to a productivity boost of 0.1 to 1.1 percentage points annually through 2030 — contingent upon effective adoption strategies. However, experts at McKinsey also advise caution by highlighting the early stage of gen AI technology and the imperative for its responsible deployment to navigate potential legal and ethical pitfalls.
As Australia experiences the impact of AI tools on productivity and automation, McKinsey’s report describes the persistent challenges the technology presents. The promise of gen AI to improve productivity and quality of life in Australia hinges on the collective and strategic action of key policy makers and business leaders to ensure the benefits are broadly shared and the transition to new ways of working is managed with foresight and care.
