As a service industry, the flexible workspace sector thrives on hospitality. Well-designed workspace, reliable technology, smart office suites and equipped meeting rooms are of equal importance — but outstanding service is the keystone that holds it all together.
A business centre tour is usually the first time a prospective client meets you and your staff face-to-face, and as the old adage goes, ‘you never get a second chance to make a first impression’. But what if your body language is ruining that all-important first impression? Unbeknown to you, it could be giving off entirely the wrong signals.
After all, what you say is just as important as how you say it — and how you look when you say it.
This infographic from Hubspot Sales focuses on body language in meetings, and every one of these 7 points can be linked with the characteristics of a workspace tour. From lack of eye contact and clock-watching to checking your emails, it pays to avoid these clangers. Improving your face-to-face etiquette will preserve your professionalism and ensure that your first impression is a positive one. So don’t let these mistakes derail your next workspace tour:
