The workspace will look much different tomorrow than it did just three months ago as companies have been forced to make massive transformations.
One of the more significant changes to expect is the physical office itself and how it is designed. With a large portion of companies considering options that cut down on commercial real estate costs, they are also reconfiguring the layout of their offices to enable physical distancing guidelines. For example, Cushman & Wakefield is using its “Six Feet Office” concept that models how a distanced workplace could look like, with signage encouraging one-way traffic, physical barriers, and sanitation techniques.
Additionally, employers that are saving money by reducing office space should look into allocating that revenue towards other perks for workers. Offering a stipend for home office supplies and providing mental health resources are just a few examples of how to continue supporting employees during these unprecedented times.
Chat literacy will also play a big role in the future of work, particularly for companies that move towards a hybrid of in-person and remote work arrangements. During a webinar, Mitchell Hashimoto, CEO of HashiCorp, explained that nuances in the way we communicate virtually can cause confusion and break down connections between colleagues. The difference between “ok”, “ok.”, and “ok…” all may carry various meanings, which is why training in chat literacy is vital.