Automation will become a mainstay as a result of the world’s largest work from home experiment.
According to a report from market research firm Forrester, around 30% of companies are expected to focus more on testing automation before using it for production or exposing employees to it next year.
“As a result of the pandemic, new forms of automation will support one in four remote workers either directly or indirectly by 2022,” the report read.
The implementation of this technology will inevitably support employees by handling their benefits, customer service and menial business tasks.
For example, the consumer drone industry has seen an uptick recently. There are two factors that are accelerating the adoption of drones: governments are creating better regulations that make drone adoption simpler, and advancements in 5G are enabling drone intelligence.
“But rushed and haphazard automation exposes systems and the business to serious risk, so the lack of focus on automation quality is alarming,” the report stated.