According to a survey from process management firm Nintex, 80% of C-suite executives and 83% of VP-level employees have found remote working to be more productive than they anticipated.
However, this is compared to the 53% of junior-level employees who felt the same, indicating that there may need to be different work arrangements for these workers.
“Millennial and Gen Z folks, you’d think they’re used to working on apps and using mobile devices, but they still need a lot of support in their job function and role, and that’s where they’ve been a little more challenged,” said Dustin Grosse, chief marketing and strategy officer at Nintex. “They’ve felt frustrated because they haven’t gotten the hands-on coaching that they would ideally get if they were working in an office.”
Grosse added that because of junior workers’ need for social interaction, offices of the future may be primarily occupied by these newer employees.
While he agrees that there should still be some flexibility offered, Grosse says that employees at all levels could benefit from an in-person onboarding phase.
Although there are clear differences in the preferences of work arrangements among generations, policies that are applied to certain age groups of senior positions could leave the work community split.
“There’s tons of research which has shown how, when you create nonuniform policies, it leads to professional and social isolation for the remote workers, because the in-office workers will horde information, social interactions, and access to resources and senior managers,” said Prithwiraj Choudhury, an associate professor at Harvard Business School.