According to Rob Wells, president for Asia at Workday, found that one of the most impressive things to have occurred last year was the ability to adapt.
Wells said that seeing leaders and employees come together to adjust to the concept of the “future of work” seemingly overnight was impressive and inspiring.
This transition didn’t come without challenges though. Now, as companies begin to navigate what the post-pandemic workplace will look like, many are questioning what their next move should be.
One thing that is certain is the digitization of the workplace. The last year has proven that anyone can become “tech savvy” with the right guidance.
However, this requires HR and IT leaders to train workers so they can better grasp how to use these new tools.
Then, it’s essential to squash the fears that people have about new technology and data gathering. Using cloud technology will become the norm, but not having an understanding of how these tools work can be scary for some employees.
Additionally, while people are generally comfortable using their smartphones for everyday life, there is a wariness to using them for work-related tasks. However, using phones to communicate with colleagues or performing simple work tasks may be a more efficient way of getting things done.
“There is no question that if you haven’t got on a digital platform in your core back office systems by now, you need to,” said Wells. “If COVID has taught you nothing else, it should have taught you that.”