Business operations have evolved drastically in just a short period of time, and as the world comes to terms with the realities of climate change, economics, and various societal issues, companies are expected to continue changing in the new year.
In 2022, organizations are expected to have concrete plans to reduce their carbon footprint. This may come in various forms, but ideally businesses should look beyond the supply chain to meet their sustainability goals.
Another trend to anticipate is the balance between workers and automation. Because artificial intelligence and similar technologies are playing an increasingly important role in many workplaces, future workplaces will require humans to reskill and upskill in order to work alongside these tools.
The pandemic ushered in the process of addressing the employee experience and how important it is to the modern workplace.
For instance, there has been an increase in gig and remote workers within the workforce as people pivot away from traditional employment. This means companies must adjust their own operations in a way that remains agile to accommodate contract-based workers.
Along with the shift in employee experiences, consumers in the future will want to support brands that align with their own principles. Moving forward, businesses are likely to focus more on curating their brand to be authentic, reliable, empathetic, and value-driven.