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Home News Workforce

Why Companies Have Turned To Virtual Micromanaging

When employees shifted to remote working, some organizations used tracking software to ensure their employees were working efficiently and avoiding distractions.

Aayat AlibyAayat Ali
January 12, 2022
in Workforce
Reading Time: 2 mins read
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Why Companies Have Turned To Virtual Micromanaging

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Remote working has been a fulfilling dream for many employees. However, one of the unexpected outcomes has tarnished this work arrangement: increased work surveillance. 

Mattel was among companies that caught flack for listing a remote-work only position that included the caveat of “period unplanned visits from a supervisor during scheduled work shifts” and that the role would require a “closed-door work area with no distractions of background noise (i.e. pets, children, machinery, music or talking).”  

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This policy was controversial to say the least, and the company quickly dropped the description. 

Although Mattel is one of just a few companies that have tried to introduce their own methods of tracking remote workers, remote workers have been unsatisfied with this form of virtual micromanaging. 

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“It’s unusual to be so prescriptive about what your home office is,” said Maureen Ehrenberg, CEO of global facilities manager Blue Skyr. “What you see more commonly is that if you couldn’t really do it from home, [companies] could work a different type of arrangement.” 

If companies are not confident that the position can be performed remotely in an efficient manner, it makes more sense to invest into a flexible or coworking space near their homes so workers can have a private, focused workspace. 

However, some organizations have used surveillance software to review their employees’ daily activities, such as their conversations on internal company communication channels, whether they are on non-work-related websites, and more. 

These tools existed pre-pandemic, especially among financial firms, which typically used this technology to protect workers from cyber attacks and ensure they were not leaking confidential information. 

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Source: Commercial Observer
Tags: Remote WorkWorkforce
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Aayat Ali

Aayat Ali

Aayat is an editor for the Daily Digest based in Lexington, Kentucky. She has worked with local coworking spaces since August of 2017 and enjoys taking her firsthand knowledge to write about the fascinating, constantly evolving world of flexible workspaces.

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