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Artificial intelligence like ChatGPT is being used to streamline one of the most dreaded tasks in the corporate world: performance reviews.
According to a report published by Axios, managers and employees are increasingly turning to the popular generative AI tool ChatGPT to craft performance evaluations — seeking to alleviate the stress and time commitment associated with the process.
This is a practice that’s been incorporated regardless of the organization’s size. Managers at companies including Dropbox, BetterUp, and Evara Health have admitted to using generative AI to help prepare performance reviews, according to Axios.
Despite the convenience offered by AI, many experts surrounding the conversation still caution against taking the output from these models at face value. It’s important to remember that while AI can generate content quickly and efficiently, the response may not always align with reality, and this only adds to the importance of a human review. Moreover, while AI can assist in drafting initial versions of performance reviews, some experts argue that it cannot replace the nuanced and personal feedback that comes from thoughtful manager involvement.
