Dr. Gleb Tsipursky – The Office Whisperer
Nirit Cohen – WorkFutures
Angela Howard – Culture Expert
Drew Jones – Design & Innovation
Jonathan Price – CRE & Flex Expert
Walk into a coworking space, an office happy hour, or a networking event and sometimes you can feel it immediately: conversations stall, eye contact breaks early, headphones stay on, and small talk feels like a performance no one wants to give.
New survey data suggests social awkwardness — especially among younger workers — is becoming a defining feature of the modern workplace.
According to a recent study by Sudoku Bliss, 59% of Americans now consider themselves socially awkward. Gen Z feels it most acutely; 85% of Gen Z think social awkwardness is a widespread problem for their age group.
And as this generation becomes a larger share of the workforce, the implications for offices, coworking spaces, and collaboration-heavy environments are getting harder to ignore.
The Pandemic Didn’t Create This, But It Did Accelerated It
Social anxiety has always existed, but what changed is scale.
Sudoku Bliss surveyed more than 2,000 Americans across 40 major U.S. cities and found that Gen Z is the generation most likely to say the pandemic made their social awkwardness worse. In cities like Phoenix, Cleveland, and Pittsburgh, younger residents scored highest on a “social awkwardness index,” with large majorities describing discomfort in everyday interactions.
This matters for work because many of the situations Gen Z finds most uncomfortable are foundational to professional life, such as public speaking, meeting new people, and job interviews.
More than 60% of Gen Z respondents said each of these scenarios makes them feel socially awkward.
Avoidance Is Becoming a Work Strategy
One of the most telling findings from the survey: 56% of Americans use avoidance tactics to skip human interaction at least once a week.
In practice, that looks like:
- Letting calls go to voicemail
- Choosing chat over face-to-face conversations
- Wearing headphones as a social shield
- Preferring async communication even when in the same room
For workplaces built around collaboration, brainstorming, and “serendipitous interactions,” this is a structural problem.
Many offices and coworking spaces were designed for a version of work that assumes people want to interact casually. Increasingly, they don’t.
The “Gen Z Stare” Meets the Open Office
The internet has given this phenomenon a name: the “Gen Z Stare” — a blank, unreadable expression during social interactions. While it’s often framed as a meme, it reflects a deeper reality: many younger workers are still learning social cues that previous generations absorbed in offices, classrooms, and public spaces long before their first job.
At the same time, work environments haven’t adapted.
Open offices, hot desks, communal kitchens, and forced “culture moments” assume a baseline level of social comfort. For a generation that actively prepares exit strategies before gatherings — and often needs alone time just to recover — these designs can feel exhausting rather than energizing.
Why Social Awkwardness Matters for Employers
Gen Z employees navigate professional life with limited social energy. The behaviors highlighted earlier — headphones on, exit strategies, and avoiding small talk — aren’t signs of disengagement, but ways to manage cognitive and social overload.
Workplaces that fail to recognize this risk burnout, reduced participation, and quiet withdrawal, which can quietly erode productivity and morale.
Employers who take social awkwardness into account can design environments that balance collaboration with focus and comfort. Effective strategies include:
- Smaller, opt-in interactions: Voluntary gatherings or breakout discussions allow employees to engage meaningfully without feeling forced.
- Flexible communication channels: Mixing in-person, hybrid, and asynchronous options accommodates different social energy levels and interaction preferences.
- Clear norms and expectations: Outlining how and when to contribute in meetings or collaborative projects reduces anxiety and uncertainty.
- Private and quiet spaces: Areas to recharge between meetings or social interactions help employees show up more fully when collaboration matters.
Advice for Gen Z Workers
Understanding personal social limits can help young professionals thrive rather than merely survive. Strategies include:
- Strategic recharging: Taking short breaks or quiet time between meetings can maintain focus and energy.
- Prepared conversation frameworks: Planning talking points or questions for client interactions, networking, or team discussions reduces anxiety.
- Mindful use of technology: Leveraging chat, email, or project management tools preserves connections while managing social load.
- Gradual engagement: Starting in smaller groups and slowly expanding interactions helps build confidence and social stamina over time.
Accepting social awkwardness as a normal part of today’s workplace may in fact create opportunities for better communication, thoughtful collaboration, and less draining social dynamics.
Ignoring it, on the other hand, can make even the most well-intentioned meetings and office designs feel exhausting for the very people you most want engaged.
