WEST PALM BEACH, Fla. (April 28, 2026) – Vast Coworking Group™ (Vast), a global network provider of flexible workspaces and business solutions, announced today the launch of Intelligent Assistant®, a stand-alone franchise specializing in virtual receptionist and administrative services. While new as its own brand, Intelligent Assistant has been a highly successful service offering of the pioneering virtual office franchise Intelligent Office® for over 30 years.
Intelligent Assistant stands apart as the only virtual receptionist service with hyper-local expertise and a national footprint. Unlike most virtual receptionist providers that route calls to random agents in different states or countries, Intelligent Assistant employs local, professionally trained receptionists in local markets who understand clients’ home markets, customers, and business needs – delivering a truly personalized experience. These services help entrepreneurs and small-to-midsize businesses capture more opportunities, streamline operations, and reduce overhead in today’s remote-first business environment.
Franchisees with Intelligent Assistant will deliver three core service categories:
• Reception: Live, local receptionists that can be an alternative to traditional staff, complement existing teams, integrate with existing CRM and scheduling platforms, book appointments, answer FAQs, assist with sales tasks, and much more.
• Admin Support: Appointment confirmations, document prepping, data entry, and any other support needed to keep clients focused on their core business.
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• Sales Support: Lead capture and qualification, pipeline updates and reporting, and follow-ups to help businesses maintain consistent growth.
“Intelligent Assistant represents the natural evolution of one of Intelligent Office’s most in-demand services,” said Jason Anderson, Co-Founder and CEO of Vast. “For years, businesses have relied on this offering to strengthen their operations and customer experience. By launching it as a stand-alone franchise, we’re giving entrepreneurs the chance to tap into a fast-growing market with a scalable business model that meets the rising demand for virtual support nationwide.”
Leading this next chapter is Ryan Harris, an esteemed multi-unit franchisee who has been named President of both Intelligent Office and Intelligent Assistant. Harris, a longtime franchise owner since 2013, has grown his six Intelligent Office locations into top performers and now brings his franchisee perspective to guiding both brands’ strategic growth.
“As a franchisee, I know firsthand what it takes to succeed in this system, and I’m committed to helping others do the same,” said Harris. “Intelligent Assistant unlocks several opportunities – it’s a model that can be plugged into a smaller spec suite; it gives existing franchisees the opportunity to gain more market share by opening Intelligent Assistant centers nearby to their locations; and it can give access to higher-end markets where real estate is more expensive. With our current call volume exceeding 150,000 calls per month for thousands of clients across our locations, there is tremendous potential for the Intelligent Assistant service on its own.”
Intelligent Assistant brings the same trusted local support of Intelligent Office into the virtual world. Intelligent Office has offered workspace and on-site services since 1995 and now Intelligent Assistant delivers people-powered virtual support, including call answering, scheduling, and customer management, from anywhere. By combining technology with human warmth, Intelligent Assistant bridges the gap between virtual efficiency and personal connection.
As part of the continued evolution of the Intelligent Office platform, the brand will be launching a refreshed logo and website in May, designed to strengthen its positioning and better align Intelligent Office with the future of the platform that includes Intelligent Assistant as its own concept.
Franchise opportunities for Intelligent Assistant are now available nationwide. Intelligent Office locations will continue to offer Intelligent Assistant services. New franchisees can launch the Intelligent Assistant concept independently or alongside other Vast brands. Priority will be given to existing franchisees of Vast’s Venture X® and Office Evolution® networks without established Intelligent Office locations.
For more information about Intelligent Assistant and to explore franchise opportunities, visit www.theintelligentassistant.com or contact Evan Opel, Director of Sales, at [email protected].
About Intelligent Assistant
Intelligent Assistant® is redefining how modern businesses manage their daily operations through seamless automation, smart integration, and human-centered technology. It is the only virtual receptionist service with hyper-local expertise and national reach. Designed to simplify complex workflows, Intelligent Assistant empowers teams to focus on what matters most – growth, service, and innovation. It began as a core service offering of pioneering virtual office franchise Intelligent Office® before launching as a standalone franchise concept. Intelligent Assistant is part of Vast Coworking Group™, the world’s largest privately-owned franchisor of coworking spaces and the third-largest network globally. For more information, visit www.theintelligentassistant.com.
About Vast Coworking Group
Headquartered in West Palm Beach, FL, Vast Coworking Group™ is comprised of Venture X®, Office Evolution®, Intelligent Office®, and Intelligent Assistant® and specializes in franchising within the coworking industry, offering solutions, expertise, and shared service options within the flexible workspace franchise community. It is the world’s largest privately-owned franchisor of coworking spaces and the third-largest network globally. Vast Coworking Group was co-founded by CEO Jason Anderson with the intention of building a framework to connect a variety of coworking brands, services, and amenities within the coworking industry, providing one of the largest franchise networks of flexible, professional, and shared office space options in the world. For more information, visit www.vastcoworking.com.
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