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IWG Survey: Gen Z Teaching Older Coworkers AI Skills Is Transforming Workplace Collaboration

Research from IWG shows nearly two-thirds of Gen Z workers are helping older colleagues adopt AI, with 86% of all employees saying the technology has made them more efficient.

Allwork.Space News TeambyAllwork.Space News Team
September 12, 2025
in News
Reading Time: 2 mins read
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IWG Survey Gen Z Teaching Older Coworkers AI Skills Is Transforming Workplace Collaboration

Many senior leaders say working with younger employees who understand AI allows them to focus on more important parts of their jobs.

Gen Z employees love using AI at work, and they’re helping everyone else get the hang of it too. A recent survey of over 2,000 workers in the U.S. and U.K. shows that younger employees are playing a big role in bringing AI into everyday office life.

According to research by International Workplace Group, nearly two-thirds of Gen Z workers say they’re helping older colleagues learn to use AI tools. 

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That help can look like anything from walking someone through how a program works to sharing shortcuts that make daily tasks easier, according to CNBC. 

Teaching Goes Both Ways

This kind of support is starting to change how people across different age groups work together. About half of those surveyed said AI is helping coworkers connect across generations. 

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While younger employees are sharing their tech know-how, older team members are offering something just as valuable: experience and big-picture thinking.

Many senior leaders say working with younger employees who understand AI allows them to focus on more important parts of their jobs. In fact, over 80% of directors surveyed said AI is opening the door to new business opportunities — often thanks to the teamwork between generations.

Instead of the usual top-down knowledge flow, there’s a more equal exchange happening. Younger employees are sharpening their skills by teaching others, while older colleagues offer guidance drawn from years in the field.

AI Is Making Work Easier

The survey also found that most people feel AI is making their jobs easier. Eighty-six percent said it helps them work more efficiently, and three-quarters believe it benefits their career. Among Gen Z, that number climbs to 87%.

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On average, workers say AI is saving them around 55 minutes a day. That’s nearly an hour freed up to spend on more thoughtful or creative tasks.

For people working in hybrid setups, AI seems especially helpful. Nearly 70% said it makes it easier to collaborate with teammates in different locations. 

Others mentioned perks like faster meeting prep, better note-taking, and smoother follow-ups.

Most of the tasks people are using AI for are pretty straightforward: writing emails, organizing files, filling out forms, and summarizing meetings. But by taking care of the small stuff, AI gives people more space to focus on work that feels meaningful.

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It turns out that when people teach and learn from each other, everyone benefits — not just in how they work, but in how they relate. And for many workplaces, that kind of teamwork may end up being just as valuable as any new tech.

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Source: CNBC
Tags: AICollaborationNorth AmericaTechnologyWorkforce
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Allwork.Space News Team

Allwork.Space News Team

The Allwork.Space News Team is a collective of experienced journalists, editors, and industry analysts dedicated to covering the ever-evolving world of work. We’re committed to delivering trusted, independent reporting on the topics that matter most to professionals navigating today’s changing workplace — including remote work, flexible offices, coworking, workplace wellness, sustainability, commercial real estate, technology, and more.

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