Dr. Gleb Tsipursky – The Office Whisperer
Nirit Cohen – WorkFutures
Angela Howard – Culture Expert
Drew Jones – Design & Innovation
Jonathan Price – CRE & Flex Expert
For decades, professional experience was the benchmark of expertise. Years in a role meant exposure to a range of challenges, equipping people to navigate complex scenarios. Doctors diagnosed faster, lawyers built stronger arguments, and managers weathered business cycles — all thanks to accrued experience.
But experience wasn’t just a repository of knowledge; it offered rapid pattern recognition and insightful decision-making. When information was hard to access, experience acted like a reliable roadmap to navigate work and career.
Today, however, the emergence of AI is redrawing that map. On one hand, these tools make it seem like deep experience is unnecessary — why spend years learning when AI can supply answers in seconds?
On the other hand, experience can become a liability, weighing us down with assumptions tied to outdated realities.
The Shortcut Illusion
In the past, experience stood in for exposure. Every new challenge added to a professional’s mental playbook. Over time, this accumulated intuition allowed experienced individuals to ask the right questions and spot what truly mattered.
AI disrupts that model. With the right input, even less seasoned professionals can generate solutions that used to require deep expertise. So it’s fair to ask: if AI can produce results on demand, is traditional experience still necessary?
When Experience Becomes a Blind Spot
Experience can also obscure our thinking. What once was considered valuable wisdom can morph into rigid assumptions. Dr. Paul Achleitner, former CFO at Allianz and Supervisory Board Chair of Deutsche Bank and author of Accelerate Your Experience, discussed this on The Future of Less Work podcast. He noted that “not all the experience that you have accumulated over your life is useful for people today or tomorrow” and calls this “obsolete experience.”
Consider leaders who want to return to pre-pandemic office routines simply because “that’s how it used to work.” Or employees who default to Excel out of habit, even when more modern tools offer better insights. In these instances, experience doesn’t help — it hinders.
It offers an outdated map in a world with new terrain.
Why Judgment Still Matters
So, is experience irrelevant? Not entirely.
AI delivers answers but doesn’t tell us what questions to pose, when to challenge outputs, or which subtleties could shift the outcome. Achleitner argues that modern experience is really about judgment.
“Accelerating experience,” he says, “means it actually allows you to increase your ability to judge and therefore become a better decision maker.”
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A medical AI may list possible diagnoses, but it’s the seasoned physician who chooses the right test or balances textbook theory with patient context. In legal work, AI can draft contracts, but only experience spots the clause that poses a unique risk.
Even for household fixes, a tutorial video might help — but structural issues require a practiced eye.
Tools spread access to knowledge. Yet without experience, that knowledge can be misapplied or superficial.
Evolving the Concept of Experience
Rather than a static map of known paths, experience should now serve as a compass — a guide for traversing uncharted, ever-changing landscapes.
From memorization to curiosity. What matters isn’t recalling answers but asking the right follow-up. As Achleitner says, “quality questions can be a hugely important element of leadership.”
From reaction to contemplation. Fast reactions are easy; thoughtful responses come from experience.
From certainty to openness. Confidence used to rule. Today, curiosity and humility are better indicators of future-ready professionals. Those who admit they don’t have all the answers are often the ones best positioned to grow.
Gaining Relevant Experience in a Tool-Rich World
As AI reduces the time needed to access information, we must rethink how to cultivate valuable experience:
Reflect more. Don’t just take shortcuts to answers — pause to evaluate options and outcomes. Insight lives in that pause.
Expand your exposure. Broader perspectives sharpen judgment. Collaborate across backgrounds, embrace unfamiliar tech, and challenge your assumptions.
Stay humble. Approach every task with a learning mindset. The most adaptable professionals are the ones who keep asking questions.
Use time wisely. AI can speed up work. The best use of that saved time? Investing it in learning, thinking, or simply recharging.
The Road Ahead for AI and Experience
The real danger is that we misinterpret what experience now means. In a world of abundant data, judgment is the true differentiator. As AI accelerates results, experience must accelerate insight.
The professionals who flourish will be those who treat their background not as a rigid path, but as a compass that helps them navigate change.
Following yesterday’s map might be the surest way to lose your way.
