PwC is investing more than $100 million in a critical thinking certification for its U.S. workforce as artificial intelligence takes on more routine tasks across the professional services industry. The program will reach more than 85,000 partners and employees and use practical simulations to teach workers how to evaluate AI-generated information, identify errors, and challenge automated conclusions, according to Bloomberg Tax.
Employees Will Practice Checking AI-Generated Work
The certification will begin with an assessment of each participant’s thinking style, strengths, and areas for improvement. Workers will then complete personalized simulations based on situations they may encounter on the job.
One example involves reviewing an AI-generated assessment of a company’s internal controls, identifying potential deficiencies, and evaluating whether the tool’s conclusions are sound.
Training Will Expand Across PwC’s Global Workforce
The rollout begins next month across PwC offices in the U.S. and Mexico, as well as offshore service locations such as India. The firm expects to complete the launch by June 2027.
Starting in early 2027, PwC also plans to make its framework available to universities interested in incorporating it into their courses. The company will provide funding to selected institutions to help professors introduce the material in introductory classes.
The investment comes as PwC and other Big Four firms, including EY, Deloitte, and KPMG, integrate AI into more workflows and reconsider the skills their employees need. PwC’s program is intended to keep human judgment and critical evaluation central as employees rely more heavily on AI tools.
