With the mass adoption of remote working this year, companies have been able to identify what and what doesn’t work for their business. So what can we expect to change in the coming years when it comes to this arrangement?
According to Fiona Camenzuli, people and organization leader at PwC, companies will need to find a healthy balance between technology and leadership. Utilizing these advancements to improve the overall employee experience will be critical in nurturing a healthy distributed work environment.
Additionally, companies should look into switching mobile device management if they are not being provided the appropriate support.
“Technology held up and there were reports of increased productivity, agility and collaboration,” said Camenzuli. “However, as the days have shortened and restrictions have worn on, the pandemic has taken its toll on mental health and ‘the magic’ of collaboration has seemed ever harder to find.”
Companies who opt for a more distributed workforce will also likely look towards hiring freelancers who are paid on a per-gig basis, rather than full-time staff.
Additionally, upskilling and reskilling current employees, rather than hiring new workers, will become a bigger priority. As businesses adopt more technologies that take over menial tasks, workers will have the opportunity to learn new skills to optimize workplace operations.
“Retraining and upskilling workers will become even more of a need heading into 2021 as markets shift, investments in new technology increase and the human touch becomes ever-more important,” said Anu Madgavkar, partner with the McKinsey Global Institute.