Tag: AI

Artificial intelligence set to replace huge sections of the global customer service workforce.

AI challenges the value of experience, but sharp judgment is the new expertise.

A momentous week in the technology sector made it clear there is no sign the boom in building artificial intelligence infrastructure is slowing — despite the bubble talk. Nvidia, whose ...

A new Future of Professionals Report from Thomson Reuters shows artificial intelligence is quickly affecting how legal, tax, fraud, and compliance experts work, thus unlocking billions in productivity gains and ...

A new IBM study shows that artificial intelligence is already reshaping productivity across Europe, the Middle East, and Africa, (EMEA) with two-thirds of senior leaders reporting measurable performance gains and ...

AI crafts and screens resumes, shaping jobs but erasing human connection and creativity.

Gen AI training can’t stay static if the tech won’t stop changing.

Google adds “Preferred Sources” to help users get more reliable, personalized search results.

Companies around the globe have ramped up job cuts, with blue-chips from Amazon to Nestle and UPS reining in spending while consumer sentiment dims and AI-focused tech companies start to ...

AI is now altering how parents think about their children’s futures. A survey of U.S. parents of 12- to 24-year-olds by Zety found that 97% fear AI could disrupt or ...