Flexible Workers Need More Technology Training
According to research from 99&One, two-thirds of UK flexible workers said they are more productive when working remotely, but are held back due to the technology they use not being optimized.
Out of the 2,016 workers surveyed, one in five said they experienced connectivity issues when working remotely. 67% of respondents said they had issues with instant messaging, 61% with shared documents, 48% with cloud-based collaboration tools and 40% with video conferencing.
This could be linked to the fact that employees are being asked to use technology that they have yet to fully adopt or master.
Additionally, the research found that just four in ten workers have received additional training for technologies that are supposed to help improve the remote work experience.
Those that have received training on these technologies are five times happier than those who are not offered support.
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