IT departments have evolved over the past decade with the integration of advancements such as the cloud, artificial intelligence, the Internet of Things and more. The explosion of data that has come from this technology has led to the need for new skills in the IT industry.
A CIO survey from Deloitte found that the position of keeping the necessary technology running for a business has taken up 70% of IT’s budget.
The boost in data has led the average IT team with much more to handle, making problems more difficult to solve. That is why automation has become a necessity for these teams, and those who do not adopt this technology will have issues keeping up.
Those who implement automation and AIOps will become more autonomous, tackle issues quicker and boost team performance. This will allow them to focus on innovative and digital initiatives.
A Gartner survey also found that 63% of senior executives said that IT talent shortage was becoming a concern for their company as more Baby Boomers continue to retire. Millennials will be the ones to keep IT positions fulfilled, so long as the work environment is meaningful.
Companies that can provide the ability for workers to continue upskilling in automation and AI will be successful in attracting and retaining top talent as competition for hiring tightens.