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Home News Work-life

Better.com CEO Faces Criticism Over Mass Firing Via Zoom 

Vishal Garg, the CEO of mortgage firm Better.com, is under scrutiny after laying off around 900 of the firm’s workforce over a Zoom call.

Aayat AlibyAayat Ali
December 7, 2021
in Work-life
Reading Time: 1 min read
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Better com CEO Faces Criticism Over Mass Firing Via Zoom 

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Vishal Garg, CEO of mortgage firm Better.com, is being criticized for laying off around 900 employees via a Zoom call. 

Garg cited staff performance and productivity, as well as market changes, as the reason the company had to fire 15% of its workforce.   

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Despite the company going on a hiring spree during the pandemic, Garg said that “we overhired and hired the wrong people.” 

However, he failed to mention that Better.com received a $750 million cash infusion from SoftBank just last week. 

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“Bad managers will fire people badly whether virtually or in person,” said Anne Francke, CEO of the UK’s Chartered Management Institute on BBC Today. “But the callous manner in which this was conducted was just magnified by the fact that it was done in this sort of virtual and quite callous style.” 

Francke added that the company’s future could be in trouble due to the way in which Garg laid off staff members. 

This is not the first time Garg’s managerial practices have been under scrutiny.  

Last year, Forbes obtained an email he sent to staff that read: “You are TOO DAMN SLOW. You are a bunch of DUMB DOLPHINS… SO STOP IT. STOP IT. STOP IT RIGHT NOW. YOU ARE EMBARRASSING ME.” 

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Source: BBC
Tags: Workforce
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Aayat Ali

Aayat Ali

Aayat is an editor for the Daily Digest based in Lexington, Kentucky. She has worked with local coworking spaces since August of 2017 and enjoys taking her firsthand knowledge to write about the fascinating, constantly evolving world of flexible workspaces.

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