Companies are increasingly relying on automated technology to make important decisions.

Over the last few years, the adoption of hybrid and remote work has led to the need for modern tools that make operating a distributed workforce possible. Tools such as enterprise resource planning (ERP), artificial intelligence (AI), machine learning (ML) and professional services automation (PSA) have helped make this a possibility.

Using PSA solutions in particular has the ability to offer leaders with real-time updates, allowing them to seamlessly make decisions that can impact the business and employees.

For instance, understanding the wellbeing of employees is a critical part to business longevity in the future of work. By being able to identify signs of depleting mental health and creating boundaries around a workers’ bandwidth ensures that no bottlenecks occur.

More importantly, it shows employees that they will still be supported in the future of work.

Another benefit of PSA solutions comes in the form of collecting necessary analytics to improve business and project management.

Using real-time data, enterprises can make well-informed decisions using concrete analytics.

However, the transition to remote and hybrid working has made it more difficult to collect significant data, so upgrading current tools such as storage strategies, cloud solutions and more will be necessary for distributed teams.