Citibank, one of the biggest proponents of remote work, is taking new measures to address quiet quitting.
According to CEO Jane Fraser, remote workers that are falling below expectations will be required to return to the office for coaching until they can “bring the productivity back up again.”
While leaders all over the world sounded the alarm over quiet quitting last year, the reality of this phenomenon can more aptly be described as “acting your wage.”
In an era of high inflation and stagnant pay, professionals are struggling to find purpose in their work, but not for lack of trying. In the years following the pandemic, workers eagerly scoured to find and adapt to the new world of work, but were offered little in return.
This, inevitably, has led to disillusionment. For Fraser, the lack of motivation appears more prominent among remote workers, despite research suggesting otherwise.
According to Slack’s think tank Future Forum, workers with access to schedule flexibility actually saw better productivity than their in-person counterparts and reported higher levels of focus.
“I want to start off by saying that we recognize we’re going through a very human crisis during the pandemic, [and hybrid work] was an advantage for us to attract, retain, and get the most out of our talent,” said Fraser.
Now, it seems that Fraser has softened her remote work stance and instead has become a hybrid work stan. She agrees that no matter the arrangement, “we’re going to have to keep listening to our people and getting that balance right.”