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Home News Workforce

48% Of Companies Have Used ChatGPT To Replace Workers

As ChatGPT continues to rise in popularity, employers are becoming more and more intrigued by its potential. According to a survey conducted by ResumeBuilder.com in February involving 1,000 U.S. business leaders, a remarkable 49% of companies have already adopted the chatbot, with a further 93% planning to implement it in the near future.

Emma AscottbyEmma Ascott
February 28, 2023
in Workforce
Reading Time: 2 mins read
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48% Of Companies Have Used ChatGPT To Replace Workers

What’s going on:  

With the rise of ChatGPT last November, people are starting to wonder how AI may impact employment. This public-facing AI chatbot has an impressive range of capabilities, from answering inquiries to producing content, programming, and beyond.    

ResumeBuilder.com conducted a survey in February, questioning 1,000 U.S. business leaders about their current and future use of ChatGPT. The results revealed that an astounding 49% of companies had already implemented the chatbot, with an additional 93% expressing their intent to do so.   

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Why it matters:  

A whopping 66% of companies leveraging ChatGPT utilize it for coding, 58% for crafting copy, 57% for customer service, and 52% for summarizing meetings and documents.  

Since ChatGPT was made available in November of last year, a whopping 48% of companies have already opted to replace human employees with the automated software.  

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How it’ll impact the future:  

An overwhelming 63% of business leaders believe that within the next 5 years, the use of ChatGPT will inevitably lead to a substantial number of layoffs, with 32% claiming that it is “definitely” and 31% believing it is “probably” so. 

ChatGPT has been an effective cost-saver for nearly all companies who’ve adopted it, with a staggering 99% reporting savings.  

If this AI can replace workers and save companies money, it’s undeniable that many more companies will be utilizing it, which isn’t the best news for workers.

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Source: Resume Builder
Tags: AITechWorkforce
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Emma Ascott

Emma Ascott

Emma Ascott is the Associate Editor for Allwork.Space, based in Phoenix, Arizona. She covers the future of work, labor news, and flexible workplace trends. She graduated from the Walter Cronkite School of Journalism and Mass Communication at Arizona State University, and has written for Arizona PBS as well as a multitude of publications.

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