Dr. Gleb Tsipursky – The Office Whisperer
Nirit Cohen – WorkFutures
Angela Howard – Culture Expert
Drew Jones – Design & Innovation
Jonathan Price – CRE & Flex Expert
A sharp market sell-off hit commercial real estate companies this week, erasing tens of billions of dollars in value as investors questioned how artificial intelligence could reshape office work and the services built around it, according to BisNow.
Brokerages led the decline before losses spread to building owners, signaling a larger rethink about the long-term role of offices in an increasingly automated economy.
Brokerages Lead the Drop
The downturn marked the steepest sector sell-off since the financial crisis era.
- CBRE fell as much as 15% Thursday and 26% across two sessions, wiping out about $12 billion in value
- JLL dropped up to 14%
- Cushman & Wakefield declined 13%
- Colliers and Newmark each slid about 11%
Initially concentrated among advisory firms, the pressure quickly extended to landlords. An index of office property companies fell as much as 6.7%, pulling down major owners including SL Green, Kilroy Realty, Cousins Properties and BXP.
Analysts described the move as an “AI scare trade” — a rapid repricing driven more by expectations about future work than by current business performance.
Performance Strong, Sentiment Weak
The sell-off did not follow weak earnings.
CBRE reported quarterly profit of $818 million, up 15% year over year, and forecast continued growth in 2026. Leasing and investment demand, particularly in digital infrastructure sectors, remained solid.
Instead, investors are questioning whether automation could eventually reduce the labor-intensive services that generate brokerage fees and advisory revenue.
The market reaction indicates uncertainty about how AI may alter professional work rather than immediate declines in leasing activity.
Early Signs of Automation
Some industry signals are already reinforcing investor concerns.
Data firm CoStar has reportedly eliminated about 500 roles through AI-driven efficiencies and plans to roll out new AI search tools across its platforms. Analysts say this fuels fears of “AI disintermediation,” where technology reduces reliance on traditional brokers and intermediaries.
Companies with proprietary data and subscription models may be more resilient, but the possibility of reduced headcount and lower commission revenue is now a central investor question.
Industry leaders argue automation will enhance productivity rather than remove human expertise.
Executives emphasized that brokerage work depends on relationships, market knowledge, and judgment that software cannot easily replicate. Firms expect AI to streamline research and analysis while brokers focus on advisory and deal-making.
CBRE said it aims to cut research costs by about 25% using AI while continuing to grow its workforce and leasing activity.
The Future of Office Work at the Center
For years, technology implementation in commercial real estate focused on efficiency. Now investors are evaluating whether it could change demand for offices themselves.
Brokerages have already invested heavily in AI platforms that automate underwriting, research and portfolio analysis.
The market response suggests a larger question is emerging: if knowledge work changes, the economics of both office buildings and the professionals who support them may change with it.
The valuation reset shows investors are pricing in a future where the structure of work could look very different.
