Although there have been countless challenges to emerge as a result of the pandemic, one bright side is the acceleration of technology integration that could lead to more diversity and inclusion within the workplace.
But the pandemic is not permanent, so how can companies take the lessons learned during this trying year and apply them to improve the workforce in the future?
First, adaptability and agility will become a crucial skill for employees in the future. This lesson goes beyond the workplace with some educational institutions revamping their curriculums to be more relevant to the future of work.
Employees and leaders who are able to work with teams without knowing the team will be essential to navigating the future of work. Emotional intelligence, flexibility and critical thinking skills will be some of the more sought-after skills for both employees and employers.
Companies will also be more inclined to hire gig workers as this portion of the workforce continues to grow. Many gig professionals are highly-talented and experienced, which can provide organizations with a healthy perspective on a short-term basis.
Additionally, business leaders are now expected to better support the work-life balance of their employees. As the last several months have altered our everyday lives, for better and for worse, leaders need to lead with a heavy dose of empathy and understanding.
Doing so encourages employee engagement, satisfaction, autonomy and improved culture — something that can be difficult to maintain when operating remotely.