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Instacart Lawsuit Over NYC Pay, Tipping Laws Fuels Gig Worker Rights Debate

The grocery delivery giant warns that upcoming minimum pay and tipping laws could reshape the gig economy and affect thousands of New York delivery workers.

Allwork.Space News TeambyAllwork.Space News Team
December 2, 2025
in News
Reading Time: 2 mins read
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Instacart Lawsuit Over NYC Pay, Tipping Laws Fuels Gig Worker Rights Debate

Instacart employee Eric Cohn, 34, delivers groceries to a residence while wearing a respirator mask to help protect himself and slow the spread of the coronavirus disease (COVID-19) in Tucson, Arizona, U.S., April 4, 2020. Picture taken April 4, 2020. REUTERS/Cheney Orr/File Photo

Instacart sued New York City on Tuesday to block enforcement of five laws affecting the grocery delivery company, including rules governing minimum pay for app-based workers and disclosures to customers about tipping.

According to a complaint filed in Manhattan federal court, Congress forbade state and local governments from regulating prices and services for customers who use platforms such as Instacart, while New York’s state legislature “has long taken charge” of minimum pay standards.

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Instacart, based in San Francisco, also said the U.S. Constitution prevents states and cities from discriminating against commerce by out-of-state companies.

The laws are scheduled to take effect on January 26, Instacart noted, saying an injunction was needed to prevent higher delivery costs that would harm consumers and grocers.

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Minimum pay for grocery delivery workers would match the $21.44 per hour that restaurant delivery workers already receive.

“This legal challenge is about standing up for fairness, for the independence that tens of thousands of New York grocery delivery workers rely on, and for affordable access to groceries for the people who need it most,” Instacart said in a blog post.

City Says Workers Deserve Better

The defendants also include the New York City Department of Consumer and Worker Protection.

“App-based grocery delivery workers, like all workers, deserve fair and dignified compensation for their labor, and it is disappointing that Instacart disagrees,” the department said in a statement.

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“Instacart shoppers are currently paid just $13 per hour, with no benefits, no pay for waiting time, and no reimbursement for vehicle expenses,” the department added. “No business in New York could legally compensate employees at such a low level. These workers deserve better.”

Instacart is the trade name for publicly traded Maplebear. It had no immediate reaction to the city’s comment.

Laws Would ‘Degrade’ Instacart, Company Says

The lawsuit targets Local Law 124, which requires companies to offer grocery delivery workers the same minimum pay that restaurant delivery workers are eligible for.

Instacart also objected to Local Law 107, which requires consumers to get options to tip at least 10% of the purchase price or manually enter what to tip.  The other laws require additional recordkeeping and disclosures.

According to Instacart, the laws are an outgrowth of laws affording more rights to restaurant delivery workers, who saw business surge during the pandemic.

“Instacart’s business depends on the flexibility, independence, and convenience that its platform offers,” the complaint said.  “The local laws will degrade that business.”

Absent an injunction, “Instacart will be forced to restructure its platform, restrict shoppers’ access to work, disrupt relationships with consumers and retailers, and suffer constitutional injuries with no adequate legal remedy,” the complaint added.

Mayor Eric Adams opposed the minimum pay law, which New York City Council passed over his objections in September, and did not sign the tipping law.

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(Reporting by Jonathan Stempel in New YorkEditing by Rod Nickel)

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Source: Reuters
Tags: Human Resources (HR)North AmericaWorkforce
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Allwork.Space News Team

Allwork.Space News Team

The Allwork.Space News Team is a collective of experienced journalists, editors, and industry analysts dedicated to covering the ever-evolving world of work. We’re committed to delivering trusted, independent reporting on the topics that matter most to professionals navigating today’s changing workplace — including remote work, flexible offices, coworking, workplace wellness, sustainability, commercial real estate, technology, and more.

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