• Events
  • Marketplace
  • Resources
  • Press Releases
  • Business Directory
  • Advertise
  • About Us
  • Contact
  • Submit to Allwork.Space
Friday, January 27, 2023
Allwork.Space
The FUTURE OF WORK® since 2003
Find A Flexible Office Here
  • All Topics
    • Business
    • Biophilic Design
    • Career Growth
    • Coliving
    • Collaboration
    • Coworking
    • CRE
    • DE&I
    • Digital Nomads
    • Future of Work
    • Home Office
    • Human Resources (HR)
    • Hybrid Work
    • Investment
    • Leadership
    • Marketing
    • Mental Health
    • Mergers & Acquisitions
    • Office Furniture
    • Productivity
    • PropTech
    • Remote Work
    • Self-care
    • SMBs
    • Social Impact
    • Space-as-a-Service
    • Technology
    • Virtual Office
    • Work-life Balance
    • Workforce
    • Workplace Design
    • Workplace Wellness
  • News
  • Business
    Flexible Work and Investment in ESG are Driving Profitability for this Global Brand

    Flexible Work and Investment in ESG are Driving Profitability for this Global Brand

    Disney’s Imagination Has Failed

    Disney’s Imagination Has Failed

    Can COVID Booster Shots Save Your Business?

    Can COVID Booster Shots Save Your Business? 

    Three Culture-Building Steps To Create A World-Class Company

    Three Culture-Building Steps To Create A World-Class Company

    How To Manage Partnership Risks In The Future Of Work

    How To Manage Partnership Risks In The Future Of Work

    What It Takes To Be A Hybrid LeaderWhat It Takes To Be A Hybrid Leader

    Dr. Gleb Tsipursky CEO Of Disaster Avoidance Experts | What It Takes To Be A Hybrid Leader

    HR Leaders Share How New Salary Transparency Laws Have Changed Everything

    HR Leaders Share How New Salary Transparency Laws Have Changed Everything

    Don’t Be Adidas: Making Better Decisions Fast Is Important For Business Leadership

    Don’t Be Adidas: Making Better Decisions Fast Is Important For Business Leadership

    Are Productivity Paranoia and Lack of Trust the Real Obstacles to Hybrid and Remote Work?

    Are Productivity Paranoia And Lack Of Trust The Real Obstacles To Hybrid And Remote Work?

  • Tech
    3 Steps To Build A Three-Dimensional Hybrid Workplace

    3 Steps To Build A Three-Dimensional Hybrid Workplace

    PETER MISCOVICH

    Peter Miscovich JLL Global Future Of Work Leader | The Hybrid Workplace Evolution: Unlocking The Future Of Work

    AI Is Transforming The Future Of Industrial Work

    AI Is Transforming The Future Of Industrial Work

    Reimagining Offices for Hybrid Work

    Reimagining Offices for Hybrid Work: Frameable.com CEO on the Future of Virtual Offices

    How AI Can Help The Humans Within Human Resources

    HR Professionals Are Burned Out. Can A.I. Help?

    FOWP Adam Riggs

    Adam Riggs CEO Of Frameable | Can a Virtual Experience Really Replace the Office?

    Five Ways Tech Will Change The Ways We Work In 2023

    2023 Future Of Work Forecast: Five Ways Tech Will Change The Ways We Work In 2023

    Six Steps To Start A Coworking Center In The Metaverse

    Six Steps To Start A Coworking Center In The Metaverse

    Could Meta Be the Solution to Zoom Fatigue?

    Meta Wants To Fix Ongoing Zoom Fatigue — But You’ll Be Waiting A While

  • Marketing
    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    Want Your Coworking Newsletter to Actually Convert

    Want Your Coworking Newsletter to Actually Convert? Start by Keeping It Simple, Fun, and Consistent

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

    Want To Wow Coworking Members

    Want To “Wow” Coworking Members? It All Starts With (The Right) Insights

    6 Free, High-Quality Photo Sites To Level Up Your Marketing

    6 Free, High-Quality Photo Sites To Level Up Your Marketing

    The Creator Economy Is Dramatically Changing Marketing Practices, Here’s Why

    The Creator Economy Is Dramatically Changing Marketing Practices, Here’s Why

    Everything You Need To Know About Google My Business, And How To Ace It

    Everything You Need To Know About Google My Business, And How To Ace It

    Nothing Beats In-Person Communication, But These Online Tools Come Pretty Close

    Nothing Beats In-Person Communication, But These Online Tools Come Pretty Close

    6 Tips For Capturing More Website Leads

    6 Tips For Capturing More Website Leads

  • Design
    The Secret Formula To Determine How (And How Often) Your Employees Should Work In The Office

    The Secret Formula To Determine How (And How Often) Your Employees Should Work In The Office

    Create A Neurodiverse Friendly Office In Just One Minute

    Start Creating A Neurodiverse Friendly Office In Just One Minute

    Get Employee Buy-in To Make Office Redesigns Matter

    Get Employee Buy-in To Make Office Redesigns Matter

    How To Make Your Hybrid Office Accessible To All

    How To Make Your Hybrid Office Accessible To All

    Design Of Smart Office Spaces In The Post Pandemic World

    The Future Of Work Demands Futuristic Office Tech

    Designing Leadership Spaces for Hybrid Work

    Designing Leadership Spaces for Hybrid Work

    Resources And Tips To Harness The Power Of Interior Design For Environmental Impact — And Employee Retention

    Resources And Tips To Harness The Power Of Interior Design For Environmental Impact — And Employee Retention

    Designing Human Centric Workplaces Is Key To Hybrid Program Success

    Designing Human-Centric Workplaces Is Key To Hybrid Program Success

    2023 Future Of Work Forecast: Designing Offices For Evolving Workforce Needs

    2023 Future Of Work Forecast: Office Design Is Ever-Evolving; Here Are 5 Trends For 2023

  • Work-life
    3 Ways To Burn Fat At Work

    3 Ways To Burn Fat At Work

    Key

    Unlock Your Hidden Benefits

    8 Crucial Tax Filing Tips For Freelancers

    8 Crucial Tax Filing Tips For Freelancers

    Update Your Home Office For A Fresh, Focused New Year

    Update Your Home Office For A Fresh, Focused New Year

    gift ideas for digital nomads

    12 Last-Minute Gift Ideas For Digital Nomads

    A Guide For Workspace Mental Health Communication

    A Guide For Workspace Mental Health Communication

    Who’s Stuck With The Bill?

    Who’s Stuck With The Bill?

    How To Avoid Unlimited PTO Chaos — Even During The Holidays

    How To Avoid Unlimited PTO Chaos — Even During The Holidays

    Canndy Holiday Lollipops

    The Great Return Of Holiday Treats

  • CRE
    Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

    Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

    San Francisco Skyline

    The Future of Commercial Real Estate in San Francisco Doesn’t Look Good

    3 Things CRE Players Must Do To Stay Relevant In 2023

    2023 Future Of Work Forecast: 3 Things CRE Players Must Do To Stay Relevant In 2023

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    Meet Flex Space More Chaotic Cousin Gray Spaces

    Meet Flex Space’s More Chaotic Cousin: Gray Spaces

    The Future Of Our Offices And Our Planet Hinges On The Real Estate Industry Priorities

    The Future Of Our Offices — And Our Planet — Hinges On The Real Estate Industry’s Priorities

    JLL New Future Of Work Survey The Next Few Years Are Crucial For Commercial Real Estate (2)

    JLL’s New Future Of Work Survey: The Next Few Years Are Crucial For Commercial Real Estate

    What Is The Impact Of Hybrid Working On Space Optimization

    What Is The Impact Of Hybrid Working On Space Optimization?

    What Can We Expect For The Future Of Office Occupancy?

    What Can We Expect For The Future Of Office Occupancy?

  • Coworking
    How To Apply For Digital Nomad Visas In 4 Idyllic Work Destinations

    How To Apply For Digital Nomad Visas In 4 Idyllic Work Destinations

    I'm an Independent Coworking Center Operator Thriving in a City with 9 WeWorks

    I’m An Independent Coworking Center Operator Thriving In A City With 9 WeWorks

    Data Tracking Software Gives Coworking Operators Competitive Advantage

    Data Tracking Software Gives Coworking Operators Competitive Advantage

    The Story Behind WeWork’s Failed Locations

    The Story Behind WeWork’s Failed Locations

    What Is An “Open” Coworking Space? 

    What is an “Open” Coworking Space?

    The Pandemic’s Lasting Impact on the Future of Coworking

    The Pandemic’s Lasting Impact on the Future of Coworking

    What Does “Community” Mean In Coworking?

    What Does “Community” Mean In Coworking? Your Answer Matters

    Is WeWork Going Bust?

    Is WeWork Going Bust?

    The Secret To Attracting New Occupants

    The Secret To Attracting New Occupants

  • Workforce
    Is Marc Benioff of Salesforce Right That You Can't Integrate Junior Staff Remotely?

    Is Marc Benioff of Salesforce Right That You Can’t Integrate Junior Staff Remotely?

    4 Monumental Ways Banning Noncompete Clauses Will Transform The Future Of Work

    4 Monumental Ways Banning Noncompete Clauses Will Transform The Future Of Work

    What To Do If You’ve Been Quietly Promoted

    What To Do If You’ve Been Quietly Promoted

    Nurture Skills To Retain Employees

    Nurture Skills To Retain Employees

    The Four Horsemen of the Mandated Return to Office

    The Four Horsemen of the Mandated Return to Office

    Indeed & Glassdoor Economists Predict Continued Hiring Challenges

    Indeed & Glassdoor Economists Predict Continued Hiring Challenges

    Will Remote Work Be A Mandated Right In The Future Of Work?

    Will Remote Work Be A Mandated Right In The Future Of Work?

    Why It’s Time to Retire the Term Hybrid Work

    Why It’s Time to Retire the Term “Hybrid Work”

    Reverse Mentoring: The Benefits Of Learning From Your Employees

    Reverse Mentoring: The Benefits Of Learning From Your Employees

  • Podcast
  • Subscribe
  • All Topics
    • Business
    • Biophilic Design
    • Career Growth
    • Coliving
    • Collaboration
    • Coworking
    • CRE
    • DE&I
    • Digital Nomads
    • Future of Work
    • Home Office
    • Human Resources (HR)
    • Hybrid Work
    • Investment
    • Leadership
    • Marketing
    • Mental Health
    • Mergers & Acquisitions
    • Office Furniture
    • Productivity
    • PropTech
    • Remote Work
    • Self-care
    • SMBs
    • Social Impact
    • Space-as-a-Service
    • Technology
    • Virtual Office
    • Work-life Balance
    • Workforce
    • Workplace Design
    • Workplace Wellness
  • News
  • Business
    Flexible Work and Investment in ESG are Driving Profitability for this Global Brand

    Flexible Work and Investment in ESG are Driving Profitability for this Global Brand

    Disney’s Imagination Has Failed

    Disney’s Imagination Has Failed

    Can COVID Booster Shots Save Your Business?

    Can COVID Booster Shots Save Your Business? 

    Three Culture-Building Steps To Create A World-Class Company

    Three Culture-Building Steps To Create A World-Class Company

    How To Manage Partnership Risks In The Future Of Work

    How To Manage Partnership Risks In The Future Of Work

    What It Takes To Be A Hybrid LeaderWhat It Takes To Be A Hybrid Leader

    Dr. Gleb Tsipursky CEO Of Disaster Avoidance Experts | What It Takes To Be A Hybrid Leader

    HR Leaders Share How New Salary Transparency Laws Have Changed Everything

    HR Leaders Share How New Salary Transparency Laws Have Changed Everything

    Don’t Be Adidas: Making Better Decisions Fast Is Important For Business Leadership

    Don’t Be Adidas: Making Better Decisions Fast Is Important For Business Leadership

    Are Productivity Paranoia and Lack of Trust the Real Obstacles to Hybrid and Remote Work?

    Are Productivity Paranoia And Lack Of Trust The Real Obstacles To Hybrid And Remote Work?

  • Tech
    3 Steps To Build A Three-Dimensional Hybrid Workplace

    3 Steps To Build A Three-Dimensional Hybrid Workplace

    PETER MISCOVICH

    Peter Miscovich JLL Global Future Of Work Leader | The Hybrid Workplace Evolution: Unlocking The Future Of Work

    AI Is Transforming The Future Of Industrial Work

    AI Is Transforming The Future Of Industrial Work

    Reimagining Offices for Hybrid Work

    Reimagining Offices for Hybrid Work: Frameable.com CEO on the Future of Virtual Offices

    How AI Can Help The Humans Within Human Resources

    HR Professionals Are Burned Out. Can A.I. Help?

    FOWP Adam Riggs

    Adam Riggs CEO Of Frameable | Can a Virtual Experience Really Replace the Office?

    Five Ways Tech Will Change The Ways We Work In 2023

    2023 Future Of Work Forecast: Five Ways Tech Will Change The Ways We Work In 2023

    Six Steps To Start A Coworking Center In The Metaverse

    Six Steps To Start A Coworking Center In The Metaverse

    Could Meta Be the Solution to Zoom Fatigue?

    Meta Wants To Fix Ongoing Zoom Fatigue — But You’ll Be Waiting A While

  • Marketing
    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    Want Your Coworking Newsletter to Actually Convert

    Want Your Coworking Newsletter to Actually Convert? Start by Keeping It Simple, Fun, and Consistent

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

    Want To Wow Coworking Members

    Want To “Wow” Coworking Members? It All Starts With (The Right) Insights

    6 Free, High-Quality Photo Sites To Level Up Your Marketing

    6 Free, High-Quality Photo Sites To Level Up Your Marketing

    The Creator Economy Is Dramatically Changing Marketing Practices, Here’s Why

    The Creator Economy Is Dramatically Changing Marketing Practices, Here’s Why

    Everything You Need To Know About Google My Business, And How To Ace It

    Everything You Need To Know About Google My Business, And How To Ace It

    Nothing Beats In-Person Communication, But These Online Tools Come Pretty Close

    Nothing Beats In-Person Communication, But These Online Tools Come Pretty Close

    6 Tips For Capturing More Website Leads

    6 Tips For Capturing More Website Leads

  • Design
    The Secret Formula To Determine How (And How Often) Your Employees Should Work In The Office

    The Secret Formula To Determine How (And How Often) Your Employees Should Work In The Office

    Create A Neurodiverse Friendly Office In Just One Minute

    Start Creating A Neurodiverse Friendly Office In Just One Minute

    Get Employee Buy-in To Make Office Redesigns Matter

    Get Employee Buy-in To Make Office Redesigns Matter

    How To Make Your Hybrid Office Accessible To All

    How To Make Your Hybrid Office Accessible To All

    Design Of Smart Office Spaces In The Post Pandemic World

    The Future Of Work Demands Futuristic Office Tech

    Designing Leadership Spaces for Hybrid Work

    Designing Leadership Spaces for Hybrid Work

    Resources And Tips To Harness The Power Of Interior Design For Environmental Impact — And Employee Retention

    Resources And Tips To Harness The Power Of Interior Design For Environmental Impact — And Employee Retention

    Designing Human Centric Workplaces Is Key To Hybrid Program Success

    Designing Human-Centric Workplaces Is Key To Hybrid Program Success

    2023 Future Of Work Forecast: Designing Offices For Evolving Workforce Needs

    2023 Future Of Work Forecast: Office Design Is Ever-Evolving; Here Are 5 Trends For 2023

  • Work-life
    3 Ways To Burn Fat At Work

    3 Ways To Burn Fat At Work

    Key

    Unlock Your Hidden Benefits

    8 Crucial Tax Filing Tips For Freelancers

    8 Crucial Tax Filing Tips For Freelancers

    Update Your Home Office For A Fresh, Focused New Year

    Update Your Home Office For A Fresh, Focused New Year

    gift ideas for digital nomads

    12 Last-Minute Gift Ideas For Digital Nomads

    A Guide For Workspace Mental Health Communication

    A Guide For Workspace Mental Health Communication

    Who’s Stuck With The Bill?

    Who’s Stuck With The Bill?

    How To Avoid Unlimited PTO Chaos — Even During The Holidays

    How To Avoid Unlimited PTO Chaos — Even During The Holidays

    Canndy Holiday Lollipops

    The Great Return Of Holiday Treats

  • CRE
    Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

    Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

    San Francisco Skyline

    The Future of Commercial Real Estate in San Francisco Doesn’t Look Good

    3 Things CRE Players Must Do To Stay Relevant In 2023

    2023 Future Of Work Forecast: 3 Things CRE Players Must Do To Stay Relevant In 2023

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    Meet Flex Space More Chaotic Cousin Gray Spaces

    Meet Flex Space’s More Chaotic Cousin: Gray Spaces

    The Future Of Our Offices And Our Planet Hinges On The Real Estate Industry Priorities

    The Future Of Our Offices — And Our Planet — Hinges On The Real Estate Industry’s Priorities

    JLL New Future Of Work Survey The Next Few Years Are Crucial For Commercial Real Estate (2)

    JLL’s New Future Of Work Survey: The Next Few Years Are Crucial For Commercial Real Estate

    What Is The Impact Of Hybrid Working On Space Optimization

    What Is The Impact Of Hybrid Working On Space Optimization?

    What Can We Expect For The Future Of Office Occupancy?

    What Can We Expect For The Future Of Office Occupancy?

  • Coworking
    How To Apply For Digital Nomad Visas In 4 Idyllic Work Destinations

    How To Apply For Digital Nomad Visas In 4 Idyllic Work Destinations

    I'm an Independent Coworking Center Operator Thriving in a City with 9 WeWorks

    I’m An Independent Coworking Center Operator Thriving In A City With 9 WeWorks

    Data Tracking Software Gives Coworking Operators Competitive Advantage

    Data Tracking Software Gives Coworking Operators Competitive Advantage

    The Story Behind WeWork’s Failed Locations

    The Story Behind WeWork’s Failed Locations

    What Is An “Open” Coworking Space? 

    What is an “Open” Coworking Space?

    The Pandemic’s Lasting Impact on the Future of Coworking

    The Pandemic’s Lasting Impact on the Future of Coworking

    What Does “Community” Mean In Coworking?

    What Does “Community” Mean In Coworking? Your Answer Matters

    Is WeWork Going Bust?

    Is WeWork Going Bust?

    The Secret To Attracting New Occupants

    The Secret To Attracting New Occupants

  • Workforce
    Is Marc Benioff of Salesforce Right That You Can't Integrate Junior Staff Remotely?

    Is Marc Benioff of Salesforce Right That You Can’t Integrate Junior Staff Remotely?

    4 Monumental Ways Banning Noncompete Clauses Will Transform The Future Of Work

    4 Monumental Ways Banning Noncompete Clauses Will Transform The Future Of Work

    What To Do If You’ve Been Quietly Promoted

    What To Do If You’ve Been Quietly Promoted

    Nurture Skills To Retain Employees

    Nurture Skills To Retain Employees

    The Four Horsemen of the Mandated Return to Office

    The Four Horsemen of the Mandated Return to Office

    Indeed & Glassdoor Economists Predict Continued Hiring Challenges

    Indeed & Glassdoor Economists Predict Continued Hiring Challenges

    Will Remote Work Be A Mandated Right In The Future Of Work?

    Will Remote Work Be A Mandated Right In The Future Of Work?

    Why It’s Time to Retire the Term Hybrid Work

    Why It’s Time to Retire the Term “Hybrid Work”

    Reverse Mentoring: The Benefits Of Learning From Your Employees

    Reverse Mentoring: The Benefits Of Learning From Your Employees

  • Podcast
  • Subscribe
No Result
View All Result
Allwork.Space
No Result
View All Result
  • News
  • Business
  • Tech
  • Marketing
  • Design
  • Work-life
  • CRE
  • Coworking
  • Workforce
  • Podcasts
  • Subscribe
Nexudus May Leaderboard
Home Business

How To Lead A Remote Team Effectively, According To The Experts

by Kate Tattersfield
April 9, 2020
in Business, Work-life
Reading Time: 8 mins read
A A
Remote Team

Six top takeaways from a new webinar series on how to manage remote teams.

Share on FacebookShare on TwitterShare to Network
ORND office Image Leaderboard
  • The coronavirus pandemic is forcing teams to work remotely, causing fresh challenges for managers.
  • Questions like: “how do I measure performance?”, “how often should I check in with my team?” and “how do I onboard new starters remotely?” are gaining traction on Google.
  • Allwork.Space attended a webinar by Help Scout, a remote help desk software company, and identified 6 top takeaways.

Managing a remote team for the first time can be challenging.

Managing a remote team for the first time during a pandemic, with no phased transition or proper planning time, can be nothing short of daunting!

The coronavirus outbreak has forced many businesses into the remote environment virtually (no pun intended) overnight. Understandably, this has left a lot of business leaders feeling anxious and wondering what to do next.

Questions like: “how do I measure performance?”, “how often should I check in with my team?” and “how do I onboard new starters remotely?” are gaining traction on Google.

Fortunately, there are a number of remote-first businesses out there willing to share their pearls of wisdom. One such company is Help Scout, a global remote help desk software company with headquarters in Boston, Massachusetts.

Over the coming weeks, they’ll be tackling the big topics relating to telecommuting, including how to survive when working from home with kids, through live Q&As.

We tuned into the first in the series which focused on how to take your team remote. 

Here’s what we gleaned.

1. Acknowledge that we’re operating under suboptimal circumstances

A lot of us are worrying about how to stay productive at the moment. When we feel like we’re not doing enough, a helpless (and unhelpful) sense of guilt sets in. 

First and foremost, it’s important for business leaders to acknowledge that we’re not operating under normal circumstances, explains Help Scout’s CEO Nick Francis.

“The crisis we’re going through worldwide right now is unique, so when it comes to being productive, I’d encourage other founders and leaders to think about productivity in the proper context and know that none of us are going to be fully productive.

“The first part of being successful in this sort of environment is just acknowledging how ‘not normal’ this is.”

Nick also admits that even though telecommuting is in his company’s DNA, they’re still struggling with the challenges the current circumstances are posing. Leaders need to remember that many people are juggling work with other things, like parenting.

“Encourage your team to take a deep breath. 

“Try to show real empathy and compassion for what might be going on psychologically and whatever stress they may be feeling as a result of this, not to mention any health challenges they may be feeling themselves or on behalf or their friends and family.”

Morgan Smith-Lenyard, Help Scout’s People Ops Partner, points out that establishing a routine from the get go can be really helpful, even if it takes a while to find what works.

“It took me a good 10 variations before I found at least two or three routines that worked for me regularly.

“Your routine should factor in the breaks you’d take in a co-located environment, whether it’s going to get water or coffee, chatting to the person in the cubical over – just do whatever you need to do to get that space.”

Morgan also admits that the list of goals she set herself this week was intentionally short. 

“Set goals for yourself but don’t be too overly ambitious; be kind to yourself and to others on your team,” she advises.

Morgan Smith-Lenyard advises establishing a routine from the get go, even if it takes a while to find what works.

2. Accept that kids come first and plan around them

“I start my day with coffee and end it with wine!” jokes Morgan. (I’m sure many of us do!)

She says that the transition into remote working for parents will depend on, for example, the age of their child(ren) and the type of work they’re doing.

“The short of it is my kids come first and I feel blessed to work for a company that understands and celebrates that.

“What’s worked best for me is to know that work can wait, but also finding areas where I know that I can fit work in, such as nap time – that’s when I try to make most of my calls.”

Setting expectations is also important. Morgan operates a clear expectations and rewards system. For example, after lunch she tells her children that she’s going to work for 30 minutes and then they’ll take a break and play soccer.

“Also, it’s cute if kids pop into a meeting every now and again!”

Does anyone remember this viral video?

3. Focus on and properly fund the culture side of your business

Nick emphasises the importance of team culture when it comes to leading a remote team successfully. Tools are useful, but human interaction is key. 

“Dharmesh Shah, co-founder and CTO of HubSpot, says your company has two different products – one is the product itself and the other is the company culture. 

“What I’ve observed over the years is that not only is Dharmesh right by saying that, but a lot of the companies I talk with don’t necessarily invest in the culture at the same pace and with the same aggression as their product.

So when it comes to building engagement within your team, you need to give people the space to dedicate their time to it.”

“One of the best things we did in the early days of Help Scout was to overinvest in people ops. Out of our first 30 people, three were dedicated to people ops.”

In other words, your company culture will have an impact on how connected people are remotely, so you need to invest in it.

Nick also notes that in a physical workspace, information gets passed along by osmosis, so leaders need to think about how they are going to communicate information more consciously in a remote context.

“In a remote culture you have to be so intentional about simulating how information carries. Replace the water cooler moments through events like online Fikas and one-to-ones. 

“You have to be so intentional about it; it’s not going to happen naturally as it would in a co-located environment.” 

“Make those one-to-ones useful by asking the difficult questions and get beneath the surface so it’s not just a status update; it’s about building trust and your relationship with that person.”

4. Celebrate achievements with individuals and your team

It’s important to celebrate achievements and give people the validation they need in different ways. Here are three things Help Scout is doing right now:

  • The company has a Slack room called Warm & Fuzzy in which anyone can celebrate anyone else in the company. (Unstructured, accessible)
  • They took their annual retreat virtual this year and a dozen members of the team shared videos of themselves talking about the contributions another team member had made. (Public)
  • Help Scout runs an ongoing programme for spot bonuses whereby managers have the authority to give their team members a bonus of up to $500 when they go above and beyond. (Personal)

5. Be open about mental health

“Making yourself an organisation that feels strongly about talking openly about mental health and removing any stigma is important,” says Morgan.

She also highlights that there are some great remote therapy options out there.

“Imposter syndrome can become an issue as people don’t get the same level of validation at home. This causes people to feel like they’re not working enough so they work harder,” explains Nick. 

“But this means they don’t give themselves as much grace or as much of a mental health break. Contributors need to know that this is common and be able to recognise it.

“As a manager you need to be looking for signs of imposter syndrome and burnout and give people the validation and certainty they’re looking for about their performance. Also, encourage your team members to take breaks regularly.”

6. Focus on getting to know people when onboarding new employees

Morgan suggests that getting that face-to-face time in via videoconferencing, while giving people space, is what business leaders should focus on when onboarding remotely. Set goals centred around getting to know the business, team and customers. 

Talking to people can make people feel like they’re not “achieving” a lot, but, as a manager, you should “really hit home that this is the work and it’s what’s important right now,” Morgan explains.

She adds: “Create opportunities for people to build relationships and get to know each other. The work really is secondary.”

Finally, Nick believes that to lead a remote team successfully, business leaders need to be transparent about where the company is at. Even if the information being communicated is sometimes difficult to digest, your team will appreciate your honesty and the clarity it brings.

Ease of use 1password
Kate Tattersfield

Kate Tattersfield

London-based lit zine enthusiast, music lover and freelance writer specializing in the flexible workspace industry.

No Result
View All Result

SCOPE by Allwork.Space

Prepare for the Future of Work – straight to your inbox, for free.

* indicates required
We take your privacy seriously, your e-mail is safe with us.
FOWF - MR Ad Green.gif
Fiverr Ad
ORND Learn More
Yardi
Top online courses in Career Development

Listen to the experts themselves

News and Features

Business

Tech

Marketing

Design

Work-life

CRE

Coworking

Workforce

Daily Digest

Podcast

Resources

Marketplace

Events

Press Releases

FlexSpace, Coworking
and Office Space

Los Angeles

New York

Chicago

Washington, D.C.

Houston

Dallas

Miami

San Francisco

Atlanta

Philadelphia

Seattle

Austin

Company

About Us

Submit to Allwork.Space

Contact

Advertise

FlexSpace

Terms Of Use

FlexSpace FAQs

Privacy Policy

Connect with Allwork.Space

Twitter

Linkedin

Facebook

Instagram

YouTube

Apple Podcasts

Spotify

Google Podcasts

©2022 Allwork.Space  l  Exploring the FUTURE OF WORK® since 2003.

No Result
View All Result
  • Daily Digest
  • Podcasts
  • Events
  • Resources
  • Marketplace
  • Business Directory
  • Subscribe
  • Advertise
  • Find Space
  • About Us
  • Submit to Allwork.Space

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
-
00:00
00:00

Queue

Update Required Flash plugin
-
00:00
00:00