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Recent data from Microsoft reveals generative AI tools are not just fulfilling their promise of increasing productivity but are also redefining how work gets done.
Eight months ago, Microsoft introduced Copilot for Microsoft 365. Copilot is a generative AI tool with features akin to OpenAI’s ChatGPT or Google’s Bard. According to the recent data published by Microsoft: 70% of Copilot users reported increased productivity, and 68% noticed an improvement in the quality of their work.
Similar to other generative AI programs, Copilot is shown to enhance the expertise of knowledge-based skills including writing, designing, coding, and data analysis. Generative AI programs and tooling are not just about making tasks easier; they are found to enhance the creative process and assist in generating new ideas at a much faster rate than when the workforce was without the technology.
In Microsoft’s case, Copilot users reported to be 29% faster in tasks like searching, writing, and summarizing, and 64% spent less time processing emails.
Studies like the recent one from Microsoft suggest a future where AI tools become an essential and integral part of everyday work — transforming both individual productivity rates and the organizational capability of smaller firms to generate more output.
However, this transformation is not without challenges. The integration of AI into the workforce demands a change in skill sets and a new approach to managing work. Employees must learn to delegate tasks to AI effectively, all while applying their own unique skills where it matters most.
