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  • Coworking
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  • Business
    Adapt Or Die: Future-Proof Your Business With These Essential Tips

    Adapt Or Die: Future-Proof Your Business With These Essential Tips

    Adaptable Hybrid Work Approach Crucial for Employee Retention

    Adaptable Hybrid Work Approach Crucial for Employee Retention

    10 Changes Your Organization Must Make To Succeed This Year

    10 Changes Your Organization Must Make To Succeed This Year

    Do Pay Transparency Laws Actually Matter

    Do Pay Transparency Laws Actually Matter?

    Evaluating the Effectiveness of Hybrid Work Models and Office Reintegration

    Evaluating the Effectiveness of Hybrid Work Models and Office Reintegration

    Establish An Effective Hybrid Work Environment In 6 Steps

    Establish An Effective Hybrid Work Environment In 6 Steps

    IWG Selling The Crown Jewels? You Would Think So Judging By The Asking Price

    IWG Selling The Crown Jewels? You Would Think So Judging By The Asking Price

    The Million-Dollar Mistake Businesses In California Cannot Afford To Make: Compliance Deadline Approaching!

    The Million Dollar-Mistake Businesses In California Cannot Afford To Make: Compliance Deadline Approaching!

    How Africa’s Economy will Harness Digital Tech in the Future of Work

    How Africa’s Economy will Harness Digital Tech in the Future of Work

  • Work-life
    Astonishing Deficit in Hybrid Work Protocol Confirmed by Recent Studies

    Astonishing Deficit in Hybrid Work Protocol Confirmed by Recent Studies

    Driving Sustainable Change: Advice for Facilities Managers

    Driving Sustainable Change: Advice for Facilities Managers

    How To Strengthen Your Workforce: Cultivate Growth Opportunities For Women

    How To Strengthen Your Workforce: Cultivate Growth Opportunities For Women

    Build The Best Work Playlist: 8 Songs To Avoid And 10 To Blast

    Build The Best Work Playlist: 8 Songs To Avoid And 10 To Blast

    Escape The Lingering Cold In These 7 Countries Perfect For Remote Work

    Escape The Lingering Cold In These 7 Countries Perfect For Remote Work

    Say Goodbye Comfy Pants – 9 in 10 Companies Planning RTO This Year

    Say Goodbye Comfy Pants – 9 in 10 Companies Planning RTO This Year

    Remote Work Is Just E-Commerce Déjà Vu All Over Again

    Remote Work Is Just E-Commerce Déjà Vu All Over Again

    Four Days Is Enough

    Four Days Is Enough

    The CDC’s Vision For The Future Of Worker Health

    The CDC’s Vision For The Future Of Worker Health

  • Tech
    What Every Business Needs to Know About Managed Development Services

    What Every Business Needs to Know About Managed Development Services

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    Using IoT Tech Is Crucial For Office Planning And Employee Health

    Using IoT Tech Is Crucial For Office Planning And Employee Health

    Paving the Way for the Future of the Workplace With the Metaverse

    Paving the Way for the Future of the Workplace With the Metaverse

    What You Need To Know About Web3 And Finding Great Developers

    What You Need To Know About Web3 And Finding Great Developers

    The Price Of Remote Work? Your Privacy

    The Price Of Remote Work? Your Privacy

    Should You Put Your Job On AI-Pilot Mode?

    Should You Put Your Job On AI-Pilot Mode?

    3 Steps To Build A Three-Dimensional Hybrid Workplace

    3 Steps To Build A Three-Dimensional Hybrid Workplace

    PETER MISCOVICH

    Peter Miscovich JLL Global Future Of Work Leader | The Hybrid Workplace Evolution: Unlocking The Future Of Work

  • Design
    How to Design for Behavior To Create a New In-Person Working Environment

    How to Design for Behavior To Create a New In-Person Working Environment

    People-Driven Alternate Workspaces

    People-Driven Alternate Workspaces

    How Physical Spaces Shape Human Relationships and Emotional Well-Being

    How Physical Spaces Shape Human Relationships and Emotional Well-Being

    Resimercial Design Balances Comfort and Sustainability in the Office

    Resimercial Design Balances Comfort and Sustainability in the Office

    Sustainability, Well-being, and the Building Blocks of a Biophilic Workplace

    Sustainability, Well-being, and the Building Blocks of a Biophilic Workplace

    Repurposing Furniture Realizing the Environmental, Economic, and Design Benefits

    Repurposing Furniture: Realizing the Environmental, Economic, and Design Benefits

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    Designing A Better Future For The Workplace

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    How Healthy Is Your Building?

    Goodbye Burnout, Hello Balance: The Power of Meditation Spaces in Modern Workplaces

    Goodbye Burnout, Hello Balance: The Power of Meditation Spaces in Modern Workplaces

  • Workforce

    5 Steps To Master The Hybrid Work Model

    Unmasking the Corporate Return-to-Work Fallacy A Genuine Approach to Junior Staff Development

    Unmasking the Corporate Return-to-Work Fallacy: A Genuine Approach to Junior Staff Development

    Diplomas and Dilemmas: How 2023 Graduates Can Navigate Job Market Chaos

    Diplomas and Dilemmas: How 2023 Graduates Can Navigate Job Market Chaos

    Want To Stop Employees From Walking Out The Door? Build Them A Career Ladder

    Want To Stop Employees From Walking Out The Door? Build Them A Career Ladder

    Unveiling the Hidden Potentials of Remote Work Productivity

    Unveiling the Hidden Potentials of Remote Work Productivity

    Side Hustles or Survival Jobs? Overemployment Spikes Among Remote Workers

    Side Hustles or Survival Jobs? Overemployment Spikes Among Remote Workers

    The Reality of Remote Work and Wellness

    The Reality of Remote Work and Wellness

    Unlock the Power of Employee Resource Groups: How To Avoid Common Pitfalls And Create A Group That Drives Change

    Unlock the Power of Employee Resource Groups: How To Avoid Common Pitfalls And Create A Group That Drives Change

    Strategies For Success In Senior HR Roles In The Future Of Work

    Strategies For Success In Senior HR Roles In The Future Of Work

  • Coworking
    Reaching Beyond The Desk: How Coworking Spaces Can Transform Communities

    Reaching Beyond The Desk: How Coworking Spaces Can Transform Communities

    All Good Work Partners with JLL To Support Nonprofit Organizations

    All Good Work Partners with JLL To Support Nonprofit Organizations

    We Told You So

    We Told You So

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    How the Rise of Four-Day Work Weeks Could Reshape the Coworking Industry

    How the Rise of Four-Day Work Weeks Could Reshape the Coworking Industry

    How Coworking Spaces Can Leverage Blockchain to Enhance Their Services

    How Coworking Spaces Can Leverage Blockchain to Enhance Their Services

    Want To Work At The Ritziest Coworking Office In The World? It’s Going To Cost You

    Want To Work At The Ritziest Coworking Office In The World? It’s Going To Cost You

    The Warehouse_ Where Coworking Meets Inspiration In The Heart Of New Orleans

    The Warehouse: Where Coworking Meets Inspiration In The Heart Of New Orleans

    The U.S. Government Keeps Playing Coy With Coworking

    The U.S. Government Keeps Playing Coy With Coworking

  • Marketing
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    8 Reasons Why Sponsored Content Is Worth The Investment For Your Brand

    Instagram GenZ

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    TrueView360 Interactive Virtual Tours

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    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

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    Want Your Coworking Newsletter to Actually Convert? Start by Keeping It Simple, Fun, and Consistent

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

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  • CRE
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    The Future of Commercial Real Estate in San Francisco Doesn’t Look Good

    3 Things CRE Players Must Do To Stay Relevant In 2023

    2023 Future Of Work Forecast: 3 Things CRE Players Must Do To Stay Relevant In 2023

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    Meet Flex Space More Chaotic Cousin Gray Spaces

    Meet Flex Space’s More Chaotic Cousin: Gray Spaces

    The Future Of Our Offices And Our Planet Hinges On The Real Estate Industry Priorities

    The Future Of Our Offices — And Our Planet — Hinges On The Real Estate Industry’s Priorities

    JLL New Future Of Work Survey The Next Few Years Are Crucial For Commercial Real Estate (2)

    JLL’s New Future Of Work Survey: The Next Few Years Are Crucial For Commercial Real Estate

    What Is The Impact Of Hybrid Working On Space Optimization

    What Is The Impact Of Hybrid Working On Space Optimization?

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Crucial Workplace Features (And No, A Crèche Isn’t At The Top Of The List)

byCecilia Amador de San José
August 27, 2019
in Business
Reading Time: 3 mins read
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Articles

A recent research report by Workthere found that air quality, lighting, temperature, and free food have the greatest satisfaction gaps in the workplace.

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  • Workthere, a flexible workspace broker, published the research report “What Coworkers Want” in July of this year. 
  • The research posed flexible workspace users questions on various office-related topics and asked their views on 48 workplace features.
  • The research found that air quality, lighting, temperature, and free food have the greatest satisfaction gaps.

In July of this year, Workthere published its research report “What Coworkers Want”, which focused mainly on workers based in flexible workspaces. The research aimed to determine what the current flexible workspace landscape looks like, whether workers are happy, what things need to change, and what amenities truly do matter. 

Workthere set out to question workers on various office-related topics and asked their views on 48 office features, divided into 7 categories. 

The results? 

First and foremost, that those who work from flexible workspaces report higher levels of satisfaction, arguing that “flexible office workers are significantly happier with nearly every aspect of their office” when compared to conventional workers. Specifically, they are more content with 46 out of 48 office features. 

Beyond that, the report found that nothing beats workplace essentials when it comes to workplace satisfaction. While flexible workspace operators seek to differentiate themselves through niche offerings like crèches, on-site gyms, yoga classes, and concierge services, among many other amenities, Workthere’s report found that before thinking about these things, operators should focus on getting the basics right. 

“In terms of the broader categories, technology is the most important factor for flexible office workers, followed by essentials (such as lighting, air quality, etc.) and then location.”

A recent report by Workthere found that flexible workspace workers report higher levels of satisfaction when  compared to conventional workers.

For example, the report found that while 80% of flexible workspace members think that wifi is important, only 61% of them are satisfied with it. 

Workthere’s data shows that “quality Wi-Fi is indeed one of the most crucial components of an ideal flexible office. In fact, there are only three aspects that are more important: comfort of work area, cleanliness and lighting.”

As for workspace essentials, they reportedly have the greatest satisfaction gap. Workthere defines the satisfaction gap as the level of importance of a specific component minus the level of satisfaction. 

“The essentials category saw the third greatest discrepancy in terms of importance vs satisfaction, indicating that it would be worthwhile as a flexible office provider to spend time and effort improving these factors.” Some of these factors include cleanliness, access to toilets, meeting room availability, security, smell, and comfort of work area, among others.

The report notes that “the sub-categories that have the greatest satisfaction gaps for flexible office workers are air quality, noise level and temperature.”


Suggested Reading: “5 Easy Ways to Revamp Your Workspace Bathroom”


A word on perks and amenities

Flexible workspace operators should first and foremost focus on providing a workplace that is conducive to productivity. For this, focusing on workspace essentials mentioned above is key. But creating a workplace experience that’s productive goes beyond these basics, and it requires some hospitality thinking in order to ensure that workers are not only productive, but also happy. 

According to the report, free food has the largest satisfaction gap in terms of amenities. “Just over 60% of flexible office workers think it is important, but only 40% are happy with it.” Workthere argues that “we are predictably irrational when it comes to food, and even more so when it is free.” It’s not so much an issue of whether to provide free food, but more of a question of what foods; “free natural food can promote health and reduce sugar crashes from muffins and chocolate bars.”


Suggested Reading: “The Best Snacks to Improve Cognitive Function in the Workplace”


Though there’s been increased media coverage of flexible workspace operators offering childcare and crèche services, Workthere’s research found that only 28% believe having a crèche or nursing room in the office is important. On the other hand, in addition to food and snacks, flexible workspace members value car parking, storage areas, and access to a variety of networking events. 

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Tags: CoworkingWork-life Balance
Cecilia Amador de San José

Cecilia Amador de San José

Cecilia Amador de San José, Senior Associate Editor of Allwork.Space, is based from wherever her laptop is. She enjoys traveling and visiting new flexible workspaces.

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