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    Designing with Insight and Intention: Uncovering Behavioral and Functional Needs

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    How to Design for Behavior To Create a New In-Person Working Environment

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    Adapt Or Die: Future-Proof Your Business With These Essential Tips

    Adapt Or Die: Future-Proof Your Business With These Essential Tips

    Adaptable Hybrid Work Approach Crucial for Employee Retention

    Adaptable Hybrid Work Approach Crucial for Employee Retention

    10 Changes Your Organization Must Make To Succeed This Year

    10 Changes Your Organization Must Make To Succeed This Year

    Do Pay Transparency Laws Actually Matter

    Do Pay Transparency Laws Actually Matter?

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    Evaluating the Effectiveness of Hybrid Work Models and Office Reintegration

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    Establish An Effective Hybrid Work Environment In 6 Steps

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    IWG Selling The Crown Jewels? You Would Think So Judging By The Asking Price

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    The Million Dollar-Mistake Businesses In California Cannot Afford To Make: Compliance Deadline Approaching!

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    How Africa’s Economy will Harness Digital Tech in the Future of Work

  • Work-life
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    5 Reasons 15-Minute Cities Could Be The Key To Work-Life Balance

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    Astonishing Deficit in Hybrid Work Protocol Confirmed by Recent Studies

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    Driving Sustainable Change: Advice for Facilities Managers

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    How To Strengthen Your Workforce: Cultivate Growth Opportunities For Women

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    Build The Best Work Playlist: 8 Songs To Avoid And 10 To Blast

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    Escape The Lingering Cold In These 7 Countries Perfect For Remote Work

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    Say Goodbye Comfy Pants – 9 in 10 Companies Planning RTO This Year

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    Remote Work Is Just E-Commerce Déjà Vu All Over Again

    Four Days Is Enough

    Four Days Is Enough

  • Tech
    What Every Business Needs to Know About Managed Development Services

    What Every Business Needs to Know About Managed Development Services

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    Using IoT Tech Is Crucial For Office Planning And Employee Health

    Using IoT Tech Is Crucial For Office Planning And Employee Health

    Paving the Way for the Future of the Workplace With the Metaverse

    Paving the Way for the Future of the Workplace With the Metaverse

    What You Need To Know About Web3 And Finding Great Developers

    What You Need To Know About Web3 And Finding Great Developers

    The Price Of Remote Work? Your Privacy

    The Price Of Remote Work? Your Privacy

    Should You Put Your Job On AI-Pilot Mode?

    Should You Put Your Job On AI-Pilot Mode?

    3 Steps To Build A Three-Dimensional Hybrid Workplace

    3 Steps To Build A Three-Dimensional Hybrid Workplace

    PETER MISCOVICH

    Peter Miscovich JLL Global Future Of Work Leader | The Hybrid Workplace Evolution: Unlocking The Future Of Work

  • Design
    Designing with Insight and Intention: Uncovering Behavioral and Functional Needs

    Designing with Insight and Intention: Uncovering Behavioral and Functional Needs

    Redefining “Amenity” in the Workplace

    Redefining “Amenity” in the Workplace

    How to Design for Behavior To Create a New In-Person Working Environment

    How to Design for Behavior To Create a New In-Person Working Environment

    People-Driven Alternate Workspaces

    People-Driven Alternate Workspaces

    How Physical Spaces Shape Human Relationships and Emotional Well-Being

    How Physical Spaces Shape Human Relationships and Emotional Well-Being

    Resimercial Design Balances Comfort and Sustainability in the Office

    Resimercial Design Balances Comfort and Sustainability in the Office

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    Sustainability, Well-being, and the Building Blocks of a Biophilic Workplace

    Repurposing Furniture Realizing the Environmental, Economic, and Design Benefits

    Repurposing Furniture: Realizing the Environmental, Economic, and Design Benefits

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    Designing A Better Future For The Workplace

  • Workforce
    Amidst an Unyielding Labor Market, Remote Work Opportunities Surface as an Attraction for Frontline Workers

    Amidst an Unyielding Labor Market, Remote Work Opportunities Surface as an Attraction for Frontline Workers

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    3 Steps To Fostering Employee Engagement Through a Partnership Model

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    How To Post On Social Media About Losing Your Job

    Hiring Internationally Doesn't Have To Make Payroll Complicated

    Hiring Internationally Doesn’t Have To Make Payroll Complicated

    Master the Art of Hosting Engaging Virtual Meetings

    Master the Art of Hosting Engaging Virtual Meetings

    Adapt Or Die: Future-Proof Your Business With These Essential Tips

    5 Steps To Master The Hybrid Work Model

    Unmasking the Corporate Return-to-Work Fallacy A Genuine Approach to Junior Staff Development

    Unmasking the Corporate Return-to-Work Fallacy: A Genuine Approach to Junior Staff Development

    Diplomas and Dilemmas: How 2023 Graduates Can Navigate Job Market Chaos

    Diplomas and Dilemmas: How 2023 Graduates Can Navigate Job Market Chaos

    Want To Stop Employees From Walking Out The Door? Build Them A Career Ladder

    Want To Stop Employees From Walking Out The Door? Build Them A Career Ladder

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    Can Female-Centric Coworking Spaces Work?

    Tech Check: 5 Signs Your Coworking Space Is Due For An Upgrade

    Tech Check: 5 Signs Your Coworking Space Is Due For An Upgrade

    Reaching Beyond The Desk: How Coworking Spaces Can Transform Communities

    Reaching Beyond The Desk: How Coworking Spaces Can Transform Communities

    All Good Work Partners with JLL To Support Nonprofit Organizations

    All Good Work Partners with JLL To Support Nonprofit Organizations

    We Told You So

    We Told You So

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    How the Rise of Four-Day Work Weeks Could Reshape the Coworking Industry

    How the Rise of Four-Day Work Weeks Could Reshape the Coworking Industry

    How Coworking Spaces Can Leverage Blockchain to Enhance Their Services

    How Coworking Spaces Can Leverage Blockchain to Enhance Their Services

    Want To Work At The Ritziest Coworking Office In The World? It’s Going To Cost You

    Want To Work At The Ritziest Coworking Office In The World? It’s Going To Cost You

  • Marketing
    8 Reasons Why Sponsored Content Is Worth The Investment For Your Brand

    8 Reasons Why Sponsored Content Is Worth The Investment For Your Brand

    Instagram GenZ

    2023 Instagram Trends Reveal How To Market To Gen Z

    TrueView360 Interactive Virtual Tours

    TrueView360s Interactive Virtual Tours

    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    Want Your Coworking Newsletter to Actually Convert

    Want Your Coworking Newsletter to Actually Convert? Start by Keeping It Simple, Fun, and Consistent

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

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    The Creator Economy Is Dramatically Changing Marketing Practices, Here’s Why

  • CRE
    75% Of Business Leaders Lack Data Needed For Crucial CRE Decisions

    75% Of Business Leaders Lack Data Needed For Crucial CRE Decisions

    Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

    Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

    San Francisco Skyline

    The Future of Commercial Real Estate in San Francisco Doesn’t Look Good

    3 Things CRE Players Must Do To Stay Relevant In 2023

    2023 Future Of Work Forecast: 3 Things CRE Players Must Do To Stay Relevant In 2023

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    Meet Flex Space More Chaotic Cousin Gray Spaces

    Meet Flex Space’s More Chaotic Cousin: Gray Spaces

    The Future Of Our Offices And Our Planet Hinges On The Real Estate Industry Priorities

    The Future Of Our Offices — And Our Planet — Hinges On The Real Estate Industry’s Priorities

    JLL New Future Of Work Survey The Next Few Years Are Crucial For Commercial Real Estate (2)

    JLL’s New Future Of Work Survey: The Next Few Years Are Crucial For Commercial Real Estate

    What Is The Impact Of Hybrid Working On Space Optimization

    What Is The Impact Of Hybrid Working On Space Optimization?

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The Workplace Reworked: CRE, Smart Technology and AI

byCecilia Amador de San José
April 24, 2017
in Business
Reading Time: 5 mins read
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“Technology is transforming businesses, organizations, and their real estate.” – Tom Carroll, Director EMEA and UK Corporate Research, JLL

JLL recently published it’s Top 10 Global CRE Trends for 2017. And from the looks of it, Corporate Real Estate is getting better, smarter, and edgier.

Allwork spoke with Tom Carroll, JLL Director of EMEA and UK Corporate Research, about JLL’s report, the 4 key areas where change is happening in the workplace, and what flexible workspace operators can do to stay relevant and competitive in a growing and evolving market.

“We’re seeing a lot of disruption in different sectors. There’s a restructuring of industries going on; real estate and the workplace are the physical manifestation of this restructuring. And organizations are using real estate and the workplace as a way to add value, drive growth, and innovate.”

Carroll explained that there are 4 key areas where JLL sees change in CRE and in the workplace:

  1. Increase focus on innovation. Organizations are beginning to see real estate as a driver of innovation and they are finding ways through which the physical space can support it. Carroll mentions accelerators and incubators as spaces that have been created with the purpose of supporting and driving innovation among workers.
  2. Data in real estate. “We’re seeing a dramatic change in the way organizations look at collecting data within the workplace to drive efficiency.” Organizations are using this data to enhance design, understand how the workplace is being used, and how they can improve the space for its end-users. This trend is moving the shift towards smart buildings and smart workplaces. According to Carroll, sensor data is a leading technology in this category. “There is now furniture that monitors heart levels and stress, sensors that respond to individual choices and personalization; all of this contributes to improved performance and better workspace experiences.”
  3. Workspace-as-a-service. “30% of corporate portfolios will comprise flexible workspaces by 2030.” Corporations today need a workplace that truly attracts and retains talent; this means providing better services, premium locations, hospitality. The workspace-as-a-service industry has come to fill this need in an evolving business world.
  4. Connectivity. The three factors mentioned above all need to work together, to improve organizational culture and to have a competitive advantage in a globalized economy. As for the workplace, it needs to be a tech-rich and driven environment. Especially as we prepare for a new generation to enter the workforce.

Are flexible workspace providers up for the challenge?

“We’ve seen increasing requirements of flexibility in the market from corporate clients. We believe this will change the way organizations structure their real estate, as the need of flexibility and mobility in the workforce increases.”

Carroll continued: “We also believe there will be an increase in diversification in respects to an ever increased focus in coworking. However, we don’t believe this will be linear trajectory.

“There will be consolidation and a period where you will begin to see winners and losers in the environment.

“There are lots of different models, at different price points, and the market is still maturing. Organizations first need to understand and decide which workspace format and model works best for them. They will then need to find out ways in which they can integrate these spaces to their real estate strategy.”

Carroll further expands on the topic of consolidation and competition within the flexible workspace market, as well as what is driving the changes we see today.

“When we talk about the concept and evolution of coworking, though it was first driven by startups and SMEs it has now grown to attract some of the biggest corporations in the world. The demand has changed radically. It is difficult to make generic or overall statements of who will win or lose in this consolidation stage, and it will differ greatly by location.

“However, there clearly are benefits to having a large and global presence, especially if you’re trying to attract the corporate clientele.”

“Large and international corporates will look for strategic partnerships that will be able to service their requirements in different locations. Obviously, you’ll have to have a certain scale in order to enter into this kind of relationship.”

But Carroll believes there will still be strong market for local and independent operators. “I believe smaller startups and SMEs will naturally gravitate towards something more locally relevant and authentic. There is going to be a complex and diverse market change.”

Staying relevant

Carroll believes that in order to stay relevant and competitive in today’s market, as well as in the future, flexible workspace operators will need to invest in technology.

“At the workplace level, we’re seeing technology being implemented in a much more aggressive way. Most ubiquitous is the use of sense technology and other types of tech that can track workplace utilization and then harvest that data and business intelligence to drive efficiency and work on adaptive design change.”

Of courses, this is easier said than done, and Carroll acknowledges that flexible workspace providers have a difficult challenge to face.

“On the technology side, I think one of the biggest challenges flexible workspaces face is that there is a cost and investment to implementing these high-quality tech solutions in the space. Every provider will need to make a judgment of ROI on the technology they want to embrace, and this will (of course) depend on the market that they are servicing.”

Just as with design, there is no one size fits all workplace technology strategy for flexible workspace providers.

“It’s quite difficult to navigate this subject and it’s changing so rapidly all the time as well that the workplace requires constant change, and one of the challenges real estate has faced in this subject is that by the time that you’ve built up and are ready to go, the technology has already changed.”

If one thing is clear, however, is that technology must be a priority in developing attractive workplaces.

“It (cutting-edge technology) is going to become a prerequisite for the workplace. More so as the newer generations coming to the workplace are more digitally dependent than millennials. All it takes to realize this is to look at how smart tech and AI is working in home environments; these trends will translate into the work environment, as people will expect that you are able to provide the technology and infrastructure that they can access at home.”

In conclusion, it’s time for flexible workspaces to harness the power of technology, AI, and predictive data analytics to improve and enhance their workplace and its performance.

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Cecilia Amador de San José

Cecilia Amador de San José

Cecilia Amador de San José, Senior Associate Editor of Allwork.Space, is based from wherever her laptop is. She enjoys traveling and visiting new flexible workspaces.

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