The future of work is officially here, and with it comes a pivot in how, where and when employees do their work. According to a Gallup poll from April, 62% of American workers were working from home due to the pandemic, and this is likely to shape how a company operates indefinitely.
One of the first major changes is the adoption of remote working. A survey by Robert Half found that 60% of workers who recently moved to a remote workforce have achieved a better work-life balance, while 74% hoped they would continue working from home in the future.
Remote working is obviously beneficial to employees, but business leaders also have the opportunity to expand their talent pool and diversify their workforce.
Additionally, employees’ success will no longer be measured by the hours they work. Instead, productivity will be measured through data and metrics to determine just how effective workers are being. Tracking email accounts, customer service interactions and more can help employers optimize their employees productivity.
With this, meeting certain benchmarks and goals will apply to all workers. Since in-person interaction is limited nowadays, workers will have to show their employers how they continue to engage and complete tasks to meet the company’s bottom line.
Companies should also be mindful about not micromanaging and intruding on an employees computers. If using tracking tools, be transparent with workers and let them know exactly how they are being monitored in order to instill trust in them.