It seems like the workplace’s transition to a technological-driven environment could create a wider generational gap, but a study from software firm ABBYY shows this may not be happening in the way we may expect.

In fact, the COVID-19 Technology and Business Process survey found that older workers are actually doing better than their under-35 colleagues.

Around 61% of the younger group stated that remote work made their jobs more difficult compared to only 36% of the 55-and-over workers that felt the same way.

Even more, two-thirds of younger employees said that there was a lack of information about how to navigate processes and protocols at work.

Additionally, 39% of younger workers stated they lacked motivation to work and 38% said they felt isolated with remote working arrangements.

This echoes many of the issues that have been expressed about remote working over the past year. 

However, there are a few ways companies can help struggling employees. This can range from offering flexible benefits for young parents, being transparent about remote working protocols and prioritizing nurturing a community with a distributed workforce.