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    • Hybrid Work
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  • Business
    Adapt Or Die: Future-Proof Your Business With These Essential Tips

    Adapt Or Die: Future-Proof Your Business With These Essential Tips

    Adaptable Hybrid Work Approach Crucial for Employee Retention

    Adaptable Hybrid Work Approach Crucial for Employee Retention

    10 Changes Your Organization Must Make To Succeed This Year

    10 Changes Your Organization Must Make To Succeed This Year

    Do Pay Transparency Laws Actually Matter

    Do Pay Transparency Laws Actually Matter?

    Evaluating the Effectiveness of Hybrid Work Models and Office Reintegration

    Evaluating the Effectiveness of Hybrid Work Models and Office Reintegration

    Establish An Effective Hybrid Work Environment In 6 Steps

    Establish An Effective Hybrid Work Environment In 6 Steps

    IWG Selling The Crown Jewels? You Would Think So Judging By The Asking Price

    IWG Selling The Crown Jewels? You Would Think So Judging By The Asking Price

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    The Million Dollar-Mistake Businesses In California Cannot Afford To Make: Compliance Deadline Approaching!

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    How Africa’s Economy will Harness Digital Tech in the Future of Work

  • Work-life
    5 Reasons 15-Minute Cities Could Be The Key To Work-Life Balance

    5 Reasons 15-Minute Cities Could Be The Key To Work-Life Balance

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    Astonishing Deficit in Hybrid Work Protocol Confirmed by Recent Studies

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    Driving Sustainable Change: Advice for Facilities Managers

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    How To Strengthen Your Workforce: Cultivate Growth Opportunities For Women

    Build The Best Work Playlist: 8 Songs To Avoid And 10 To Blast

    Build The Best Work Playlist: 8 Songs To Avoid And 10 To Blast

    Escape The Lingering Cold In These 7 Countries Perfect For Remote Work

    Escape The Lingering Cold In These 7 Countries Perfect For Remote Work

    Say Goodbye Comfy Pants – 9 in 10 Companies Planning RTO This Year

    Say Goodbye Comfy Pants – 9 in 10 Companies Planning RTO This Year

    Remote Work Is Just E-Commerce Déjà Vu All Over Again

    Remote Work Is Just E-Commerce Déjà Vu All Over Again

    Four Days Is Enough

    Four Days Is Enough

  • Tech
    What Every Business Needs to Know About Managed Development Services

    What Every Business Needs to Know About Managed Development Services

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    Using IoT Tech Is Crucial For Office Planning And Employee Health

    Using IoT Tech Is Crucial For Office Planning And Employee Health

    Paving the Way for the Future of the Workplace With the Metaverse

    Paving the Way for the Future of the Workplace With the Metaverse

    What You Need To Know About Web3 And Finding Great Developers

    What You Need To Know About Web3 And Finding Great Developers

    The Price Of Remote Work? Your Privacy

    The Price Of Remote Work? Your Privacy

    Should You Put Your Job On AI-Pilot Mode?

    Should You Put Your Job On AI-Pilot Mode?

    3 Steps To Build A Three-Dimensional Hybrid Workplace

    3 Steps To Build A Three-Dimensional Hybrid Workplace

    PETER MISCOVICH

    Peter Miscovich JLL Global Future Of Work Leader | The Hybrid Workplace Evolution: Unlocking The Future Of Work

  • Design
    Designing with Insight and Intention: Uncovering Behavioral and Functional Needs

    Designing with Insight and Intention: Uncovering Behavioral and Functional Needs

    Redefining “Amenity” in the Workplace

    Redefining “Amenity” in the Workplace

    How to Design for Behavior To Create a New In-Person Working Environment

    How to Design for Behavior To Create a New In-Person Working Environment

    People-Driven Alternate Workspaces

    People-Driven Alternate Workspaces

    How Physical Spaces Shape Human Relationships and Emotional Well-Being

    How Physical Spaces Shape Human Relationships and Emotional Well-Being

    Resimercial Design Balances Comfort and Sustainability in the Office

    Resimercial Design Balances Comfort and Sustainability in the Office

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    Sustainability, Well-being, and the Building Blocks of a Biophilic Workplace

    Repurposing Furniture Realizing the Environmental, Economic, and Design Benefits

    Repurposing Furniture: Realizing the Environmental, Economic, and Design Benefits

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    Designing A Better Future For The Workplace

  • Workforce
    3 Steps To Fostering Employee Engagement Through a Partnership Model

    3 Steps To Fostering Employee Engagement Through a Partnership Model

    How To Post On Social Media About Losing Your Job

    How To Post On Social Media About Losing Your Job

    Hiring Internationally Doesn't Have To Make Payroll Complicated

    Hiring Internationally Doesn’t Have To Make Payroll Complicated

    Master the Art of Hosting Engaging Virtual Meetings

    Master the Art of Hosting Engaging Virtual Meetings

    Adapt Or Die: Future-Proof Your Business With These Essential Tips

    5 Steps To Master The Hybrid Work Model

    Unmasking the Corporate Return-to-Work Fallacy A Genuine Approach to Junior Staff Development

    Unmasking the Corporate Return-to-Work Fallacy: A Genuine Approach to Junior Staff Development

    Diplomas and Dilemmas: How 2023 Graduates Can Navigate Job Market Chaos

    Diplomas and Dilemmas: How 2023 Graduates Can Navigate Job Market Chaos

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    Want To Stop Employees From Walking Out The Door? Build Them A Career Ladder

    Unveiling the Hidden Potentials of Remote Work Productivity

    Unveiling the Hidden Potentials of Remote Work Productivity

  • Coworking
    Tech Check: 5 Signs Your Coworking Space Is Due For An Upgrade

    Tech Check: 5 Signs Your Coworking Space Is Due For An Upgrade

    Reaching Beyond The Desk: How Coworking Spaces Can Transform Communities

    Reaching Beyond The Desk: How Coworking Spaces Can Transform Communities

    All Good Work Partners with JLL To Support Nonprofit Organizations

    All Good Work Partners with JLL To Support Nonprofit Organizations

    We Told You So

    We Told You So

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    LiquidSpace and Kadence Team Up to Revolutionize Hybrid Work

    How the Rise of Four-Day Work Weeks Could Reshape the Coworking Industry

    How the Rise of Four-Day Work Weeks Could Reshape the Coworking Industry

    How Coworking Spaces Can Leverage Blockchain to Enhance Their Services

    How Coworking Spaces Can Leverage Blockchain to Enhance Their Services

    Want To Work At The Ritziest Coworking Office In The World? It’s Going To Cost You

    Want To Work At The Ritziest Coworking Office In The World? It’s Going To Cost You

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    The Warehouse: Where Coworking Meets Inspiration In The Heart Of New Orleans

  • Marketing
    8 Reasons Why Sponsored Content Is Worth The Investment For Your Brand

    8 Reasons Why Sponsored Content Is Worth The Investment For Your Brand

    Instagram GenZ

    2023 Instagram Trends Reveal How To Market To Gen Z

    TrueView360 Interactive Virtual Tours

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    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

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    Want Your Coworking Newsletter to Actually Convert? Start by Keeping It Simple, Fun, and Consistent

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    5 Pros Share How To Use Instagram To Grow Your Coworking Business

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  • CRE
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    3 Things CRE Players Must Do To Stay Relevant In 2023

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    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    Meet Flex Space More Chaotic Cousin Gray Spaces

    Meet Flex Space’s More Chaotic Cousin: Gray Spaces

    The Future Of Our Offices And Our Planet Hinges On The Real Estate Industry Priorities

    The Future Of Our Offices — And Our Planet — Hinges On The Real Estate Industry’s Priorities

    JLL New Future Of Work Survey The Next Few Years Are Crucial For Commercial Real Estate (2)

    JLL’s New Future Of Work Survey: The Next Few Years Are Crucial For Commercial Real Estate

    What Is The Impact Of Hybrid Working On Space Optimization

    What Is The Impact Of Hybrid Working On Space Optimization?

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How To Avoid Unlimited PTO Chaos — Even During The Holidays

In a future with unlimited PTO, managers need to lead with empathy and consistency when deciding who gets the first pick of days off.

byEmma Ascott
November 30, 2022
in Work-life
Reading Time: 4 mins read
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How To Avoid Unlimited PTO Chaos — Even During The Holidays

Workers who get unlimited PTO are required to get all of their work done, which can leave workers at the mercy of their workloads, employers, and company culture. 

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  • Unlimited PTO is when an organization provides its workers with unlimited time to take fully paid leave for whatever reason they desire. 
  • Navigating unlimited PTO in this new post-pandemic, remote and hybrid world of work can be challenging for employers.  
  • Allwork.Space spoke to Amy Zimmerman, Chief People Officer at Relay Payments, and Gilles Raymond, CEO/Founder of Letsmeet, in order to understand how best to handle unlimited PTO policies as a manager.  

Unlimited paid time off (PTO) sounds like a dream for employees, but what is it really? This is generally defined as when an organization provides its workers with the option to PTO for whatever reason they desire — without providing a limit or specific number of days they are allowed to be out of office while receiving full pay.  

But still, workers who get unlimited PTO are required to get all of their work done, which can leave workers at the mercy of their workloads, employers, and company culture.   

While deciding when it’s acceptable to ask for time off as an employee might be tricky at times, navigating this type of paid time off in the new post-pandemic, remote and hybrid world of work can be extra challenging for employers.    

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In a future with unlimited PTO, how do managers decide who gets the first pick of days off? Should there be a formal system? This sort of thing can be complicated — particularly around the holidays. 

Allwork.Space spoke to Amy Zimmerman, Chief People Officer at Relay Payments, and Gilles Raymond, CEO/Founder of Letsmeet, in order to understand how unlimited PTO should be handled. 

Allwork.Space: Within companies with unlimited PTO, how do managers decide who gets the first pick of dates? 

Amy Zimmerman: In general, managers should be as supportive and flexible as the business can afford them to be. However you determine who gets the first pick of dates (first come — first serve, tenure, performance, etc.) be sure to clearly communicate your methodology so everyone is clear on how your process works.  

Managers typically run into issues with team members when there’s a perception of inequity. The best way to combat that is to be transparent about how you decided who to approve. And be consistent!  

Gilles Raymond: Based on my experience, most of the time employees find an agreement by themselves about how to organize holidays. The manager has to guarantee that there is always an operational backup working for the best interest of the company. 

Nevertheless, if priorities need to be given, it is the person who has the most demanding family environment that will have the priority. As an example, if you have kids, your summer holidays can only be taken during a certain period of time, you have therefore a priority vs. someone single. In the case there is some overlap, the manager will give a priority to one for one holiday, and to the other for the next one. 

Allwork.Space: Should there be a formal system?   

Amy Zimmerman: A formal system will take the pressure off of the manager and perceived biases in their decision making. It doesn’t have to be complicated, just formalized and leveraged consistently to be perceived as fair.   

Gilles Raymond: Assuming the mindset is constructive, a formalization can be a lot of work for a tiny output for a few number of cases. On top, I believe empathy and human contribution is key on a subject that can be very sensitive.  

Allwork.Space: Is having unlimited PTO beneficial for an organization?   

Amy Zimmerman: I like having unlimited PTO. It empowers team members to use what they think is reasonable and relieves companies of having to worry about tracking time, potentially rolling it over, managing accruals, and payouts when people leave.  

It also feels like a more “grown-up” approach. Of course, there’s potential that people will take advantage so you have to create guard rails and norms so team members understand what’s reasonable. 

Gilles Raymond: I offered unlimited PTO in my last three companies; I have been offering PTO since 2007. It was a fascinating experience, and I continue to offer it for five main reasons:   

  1. It makes the company more attractive to candidates 
  2. It shows you trust employees to adjust PTO based on the work they have to do and their needs to take days off 
  3. It reinforces the feeling of autonomy and freedom 
  4. I was surprised to see less than 5% of the team were taking more holidays than what it was allowed by a regular PTO policy 
  5. Those employees became a good, real example of the level of autonomy the company was given 

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Tags: LeadershipWorkforceWorkplace Wellness
Emma Ascott

Emma Ascott

Emma Ascott is a contributing writer for Allwork.Space based in Phoenix, Arizona. She graduated from Walter Cronkite at Arizona State University with a bachelor’s degree in journalism and mass communication in 2021. Emma has written about a multitude of topics, such as the future of work, politics, social justice, money, tech, government meetings, breaking news and healthcare.

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