• Events
  • Marketplace
  • Resources
  • Press Releases
  • Business Directory
  • Advertise
  • About Us
  • Contact
  • Submit to Allwork.Space
Saturday, January 28, 2023
Allwork.Space
The FUTURE OF WORK® since 2003
Find A Flexible Office Here
  • All Topics
    • Business
    • Biophilic Design
    • Career Growth
    • Coliving
    • Collaboration
    • Coworking
    • CRE
    • DE&I
    • Digital Nomads
    • Future of Work
    • Home Office
    • Human Resources (HR)
    • Hybrid Work
    • Investment
    • Leadership
    • Marketing
    • Mental Health
    • Mergers & Acquisitions
    • Office Furniture
    • Productivity
    • PropTech
    • Remote Work
    • Self-care
    • SMBs
    • Social Impact
    • Space-as-a-Service
    • Technology
    • Virtual Office
    • Work-life Balance
    • Workforce
    • Workplace Design
    • Workplace Wellness
  • News
  • Business
    Flexible Work and Investment in ESG are Driving Profitability for this Global Brand

    Flexible Work and Investment in ESG are Driving Profitability for this Global Brand

    Disney’s Imagination Has Failed

    Disney’s Imagination Has Failed

    Can COVID Booster Shots Save Your Business?

    Can COVID Booster Shots Save Your Business? 

    Three Culture-Building Steps To Create A World-Class Company

    Three Culture-Building Steps To Create A World-Class Company

    How To Manage Partnership Risks In The Future Of Work

    How To Manage Partnership Risks In The Future Of Work

    What It Takes To Be A Hybrid LeaderWhat It Takes To Be A Hybrid Leader

    Dr. Gleb Tsipursky CEO Of Disaster Avoidance Experts | What It Takes To Be A Hybrid Leader

    HR Leaders Share How New Salary Transparency Laws Have Changed Everything

    HR Leaders Share How New Salary Transparency Laws Have Changed Everything

    Don’t Be Adidas: Making Better Decisions Fast Is Important For Business Leadership

    Don’t Be Adidas: Making Better Decisions Fast Is Important For Business Leadership

    Are Productivity Paranoia and Lack of Trust the Real Obstacles to Hybrid and Remote Work?

    Are Productivity Paranoia And Lack Of Trust The Real Obstacles To Hybrid And Remote Work?

  • Tech
    3 Steps To Build A Three-Dimensional Hybrid Workplace

    3 Steps To Build A Three-Dimensional Hybrid Workplace

    PETER MISCOVICH

    Peter Miscovich JLL Global Future Of Work Leader | The Hybrid Workplace Evolution: Unlocking The Future Of Work

    AI Is Transforming The Future Of Industrial Work

    AI Is Transforming The Future Of Industrial Work

    Reimagining Offices for Hybrid Work

    Reimagining Offices for Hybrid Work: Frameable.com CEO on the Future of Virtual Offices

    How AI Can Help The Humans Within Human Resources

    HR Professionals Are Burned Out. Can A.I. Help?

    FOWP Adam Riggs

    Adam Riggs CEO Of Frameable | Can a Virtual Experience Really Replace the Office?

    Five Ways Tech Will Change The Ways We Work In 2023

    2023 Future Of Work Forecast: Five Ways Tech Will Change The Ways We Work In 2023

    Six Steps To Start A Coworking Center In The Metaverse

    Six Steps To Start A Coworking Center In The Metaverse

    Could Meta Be the Solution to Zoom Fatigue?

    Meta Wants To Fix Ongoing Zoom Fatigue — But You’ll Be Waiting A While

  • Marketing
    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    Want Your Coworking Newsletter to Actually Convert

    Want Your Coworking Newsletter to Actually Convert? Start by Keeping It Simple, Fun, and Consistent

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

    Want To Wow Coworking Members

    Want To “Wow” Coworking Members? It All Starts With (The Right) Insights

    6 Free, High-Quality Photo Sites To Level Up Your Marketing

    6 Free, High-Quality Photo Sites To Level Up Your Marketing

    The Creator Economy Is Dramatically Changing Marketing Practices, Here’s Why

    The Creator Economy Is Dramatically Changing Marketing Practices, Here’s Why

    Everything You Need To Know About Google My Business, And How To Ace It

    Everything You Need To Know About Google My Business, And How To Ace It

    Nothing Beats In-Person Communication, But These Online Tools Come Pretty Close

    Nothing Beats In-Person Communication, But These Online Tools Come Pretty Close

    6 Tips For Capturing More Website Leads

    6 Tips For Capturing More Website Leads

  • Design
    The Secret Formula To Determine How (And How Often) Your Employees Should Work In The Office

    The Secret Formula To Determine How (And How Often) Your Employees Should Work In The Office

    Create A Neurodiverse Friendly Office In Just One Minute

    Start Creating A Neurodiverse Friendly Office In Just One Minute

    Get Employee Buy-in To Make Office Redesigns Matter

    Get Employee Buy-in To Make Office Redesigns Matter

    How To Make Your Hybrid Office Accessible To All

    How To Make Your Hybrid Office Accessible To All

    Design Of Smart Office Spaces In The Post Pandemic World

    The Future Of Work Demands Futuristic Office Tech

    Designing Leadership Spaces for Hybrid Work

    Designing Leadership Spaces for Hybrid Work

    Resources And Tips To Harness The Power Of Interior Design For Environmental Impact — And Employee Retention

    Resources And Tips To Harness The Power Of Interior Design For Environmental Impact — And Employee Retention

    Designing Human Centric Workplaces Is Key To Hybrid Program Success

    Designing Human-Centric Workplaces Is Key To Hybrid Program Success

    2023 Future Of Work Forecast: Designing Offices For Evolving Workforce Needs

    2023 Future Of Work Forecast: Office Design Is Ever-Evolving; Here Are 5 Trends For 2023

  • Work-life
    What’s Your Job Worth In The Future Of Work?

    What’s Your Job Worth In The Future Of Work?

    3 Ways To Burn Fat At Work

    3 Ways To Burn Fat At Work

    Key

    Unlock Your Hidden Benefits

    8 Crucial Tax Filing Tips For Freelancers

    8 Crucial Tax Filing Tips For Freelancers

    Update Your Home Office For A Fresh, Focused New Year

    Update Your Home Office For A Fresh, Focused New Year

    gift ideas for digital nomads

    12 Last-Minute Gift Ideas For Digital Nomads

    A Guide For Workspace Mental Health Communication

    A Guide For Workspace Mental Health Communication

    Who’s Stuck With The Bill?

    Who’s Stuck With The Bill?

    How To Avoid Unlimited PTO Chaos — Even During The Holidays

    How To Avoid Unlimited PTO Chaos — Even During The Holidays

  • CRE
    Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

    Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

    San Francisco Skyline

    The Future of Commercial Real Estate in San Francisco Doesn’t Look Good

    3 Things CRE Players Must Do To Stay Relevant In 2023

    2023 Future Of Work Forecast: 3 Things CRE Players Must Do To Stay Relevant In 2023

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    Meet Flex Space More Chaotic Cousin Gray Spaces

    Meet Flex Space’s More Chaotic Cousin: Gray Spaces

    The Future Of Our Offices And Our Planet Hinges On The Real Estate Industry Priorities

    The Future Of Our Offices — And Our Planet — Hinges On The Real Estate Industry’s Priorities

    JLL New Future Of Work Survey The Next Few Years Are Crucial For Commercial Real Estate (2)

    JLL’s New Future Of Work Survey: The Next Few Years Are Crucial For Commercial Real Estate

    What Is The Impact Of Hybrid Working On Space Optimization

    What Is The Impact Of Hybrid Working On Space Optimization?

    What Can We Expect For The Future Of Office Occupancy?

    What Can We Expect For The Future Of Office Occupancy?

  • Coworking
    How To Apply For Digital Nomad Visas In 4 Idyllic Work Destinations

    How To Apply For Digital Nomad Visas In 4 Idyllic Work Destinations

    I'm an Independent Coworking Center Operator Thriving in a City with 9 WeWorks

    I’m An Independent Coworking Center Operator Thriving In A City With 9 WeWorks

    Data Tracking Software Gives Coworking Operators Competitive Advantage

    Data Tracking Software Gives Coworking Operators Competitive Advantage

    The Story Behind WeWork’s Failed Locations

    The Story Behind WeWork’s Failed Locations

    What Is An “Open” Coworking Space? 

    What is an “Open” Coworking Space?

    The Pandemic’s Lasting Impact on the Future of Coworking

    The Pandemic’s Lasting Impact on the Future of Coworking

    What Does “Community” Mean In Coworking?

    What Does “Community” Mean In Coworking? Your Answer Matters

    Is WeWork Going Bust?

    Is WeWork Going Bust?

    The Secret To Attracting New Occupants

    The Secret To Attracting New Occupants

  • Workforce
    Is Marc Benioff of Salesforce Right That You Can't Integrate Junior Staff Remotely?

    Is Marc Benioff of Salesforce Right That You Can’t Integrate Junior Staff Remotely?

    4 Monumental Ways Banning Noncompete Clauses Will Transform The Future Of Work

    4 Monumental Ways Banning Noncompete Clauses Will Transform The Future Of Work

    What To Do If You’ve Been Quietly Promoted

    What To Do If You’ve Been Quietly Promoted

    Nurture Skills To Retain Employees

    Nurture Skills To Retain Employees

    The Four Horsemen of the Mandated Return to Office

    The Four Horsemen of the Mandated Return to Office

    Indeed & Glassdoor Economists Predict Continued Hiring Challenges

    Indeed & Glassdoor Economists Predict Continued Hiring Challenges

    Will Remote Work Be A Mandated Right In The Future Of Work?

    Will Remote Work Be A Mandated Right In The Future Of Work?

    Why It’s Time to Retire the Term Hybrid Work

    Why It’s Time to Retire the Term “Hybrid Work”

    Reverse Mentoring: The Benefits Of Learning From Your Employees

    Reverse Mentoring: The Benefits Of Learning From Your Employees

  • Podcast
  • Subscribe
  • All Topics
    • Business
    • Biophilic Design
    • Career Growth
    • Coliving
    • Collaboration
    • Coworking
    • CRE
    • DE&I
    • Digital Nomads
    • Future of Work
    • Home Office
    • Human Resources (HR)
    • Hybrid Work
    • Investment
    • Leadership
    • Marketing
    • Mental Health
    • Mergers & Acquisitions
    • Office Furniture
    • Productivity
    • PropTech
    • Remote Work
    • Self-care
    • SMBs
    • Social Impact
    • Space-as-a-Service
    • Technology
    • Virtual Office
    • Work-life Balance
    • Workforce
    • Workplace Design
    • Workplace Wellness
  • News
  • Business
    Flexible Work and Investment in ESG are Driving Profitability for this Global Brand

    Flexible Work and Investment in ESG are Driving Profitability for this Global Brand

    Disney’s Imagination Has Failed

    Disney’s Imagination Has Failed

    Can COVID Booster Shots Save Your Business?

    Can COVID Booster Shots Save Your Business? 

    Three Culture-Building Steps To Create A World-Class Company

    Three Culture-Building Steps To Create A World-Class Company

    How To Manage Partnership Risks In The Future Of Work

    How To Manage Partnership Risks In The Future Of Work

    What It Takes To Be A Hybrid LeaderWhat It Takes To Be A Hybrid Leader

    Dr. Gleb Tsipursky CEO Of Disaster Avoidance Experts | What It Takes To Be A Hybrid Leader

    HR Leaders Share How New Salary Transparency Laws Have Changed Everything

    HR Leaders Share How New Salary Transparency Laws Have Changed Everything

    Don’t Be Adidas: Making Better Decisions Fast Is Important For Business Leadership

    Don’t Be Adidas: Making Better Decisions Fast Is Important For Business Leadership

    Are Productivity Paranoia and Lack of Trust the Real Obstacles to Hybrid and Remote Work?

    Are Productivity Paranoia And Lack Of Trust The Real Obstacles To Hybrid And Remote Work?

  • Tech
    3 Steps To Build A Three-Dimensional Hybrid Workplace

    3 Steps To Build A Three-Dimensional Hybrid Workplace

    PETER MISCOVICH

    Peter Miscovich JLL Global Future Of Work Leader | The Hybrid Workplace Evolution: Unlocking The Future Of Work

    AI Is Transforming The Future Of Industrial Work

    AI Is Transforming The Future Of Industrial Work

    Reimagining Offices for Hybrid Work

    Reimagining Offices for Hybrid Work: Frameable.com CEO on the Future of Virtual Offices

    How AI Can Help The Humans Within Human Resources

    HR Professionals Are Burned Out. Can A.I. Help?

    FOWP Adam Riggs

    Adam Riggs CEO Of Frameable | Can a Virtual Experience Really Replace the Office?

    Five Ways Tech Will Change The Ways We Work In 2023

    2023 Future Of Work Forecast: Five Ways Tech Will Change The Ways We Work In 2023

    Six Steps To Start A Coworking Center In The Metaverse

    Six Steps To Start A Coworking Center In The Metaverse

    Could Meta Be the Solution to Zoom Fatigue?

    Meta Wants To Fix Ongoing Zoom Fatigue — But You’ll Be Waiting A While

  • Marketing
    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    2023 Future Of Work Forecast: Focus Marketing On Values and Customer Experience, Not The Product

    Want Your Coworking Newsletter to Actually Convert

    Want Your Coworking Newsletter to Actually Convert? Start by Keeping It Simple, Fun, and Consistent

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

    5 Pros Share How To Use Instagram To Grow Your Coworking Business

    Want To Wow Coworking Members

    Want To “Wow” Coworking Members? It All Starts With (The Right) Insights

    6 Free, High-Quality Photo Sites To Level Up Your Marketing

    6 Free, High-Quality Photo Sites To Level Up Your Marketing

    The Creator Economy Is Dramatically Changing Marketing Practices, Here’s Why

    The Creator Economy Is Dramatically Changing Marketing Practices, Here’s Why

    Everything You Need To Know About Google My Business, And How To Ace It

    Everything You Need To Know About Google My Business, And How To Ace It

    Nothing Beats In-Person Communication, But These Online Tools Come Pretty Close

    Nothing Beats In-Person Communication, But These Online Tools Come Pretty Close

    6 Tips For Capturing More Website Leads

    6 Tips For Capturing More Website Leads

  • Design
    The Secret Formula To Determine How (And How Often) Your Employees Should Work In The Office

    The Secret Formula To Determine How (And How Often) Your Employees Should Work In The Office

    Create A Neurodiverse Friendly Office In Just One Minute

    Start Creating A Neurodiverse Friendly Office In Just One Minute

    Get Employee Buy-in To Make Office Redesigns Matter

    Get Employee Buy-in To Make Office Redesigns Matter

    How To Make Your Hybrid Office Accessible To All

    How To Make Your Hybrid Office Accessible To All

    Design Of Smart Office Spaces In The Post Pandemic World

    The Future Of Work Demands Futuristic Office Tech

    Designing Leadership Spaces for Hybrid Work

    Designing Leadership Spaces for Hybrid Work

    Resources And Tips To Harness The Power Of Interior Design For Environmental Impact — And Employee Retention

    Resources And Tips To Harness The Power Of Interior Design For Environmental Impact — And Employee Retention

    Designing Human Centric Workplaces Is Key To Hybrid Program Success

    Designing Human-Centric Workplaces Is Key To Hybrid Program Success

    2023 Future Of Work Forecast: Designing Offices For Evolving Workforce Needs

    2023 Future Of Work Forecast: Office Design Is Ever-Evolving; Here Are 5 Trends For 2023

  • Work-life
    What’s Your Job Worth In The Future Of Work?

    What’s Your Job Worth In The Future Of Work?

    3 Ways To Burn Fat At Work

    3 Ways To Burn Fat At Work

    Key

    Unlock Your Hidden Benefits

    8 Crucial Tax Filing Tips For Freelancers

    8 Crucial Tax Filing Tips For Freelancers

    Update Your Home Office For A Fresh, Focused New Year

    Update Your Home Office For A Fresh, Focused New Year

    gift ideas for digital nomads

    12 Last-Minute Gift Ideas For Digital Nomads

    A Guide For Workspace Mental Health Communication

    A Guide For Workspace Mental Health Communication

    Who’s Stuck With The Bill?

    Who’s Stuck With The Bill?

    How To Avoid Unlimited PTO Chaos — Even During The Holidays

    How To Avoid Unlimited PTO Chaos — Even During The Holidays

  • CRE
    Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

    Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

    San Francisco Skyline

    The Future of Commercial Real Estate in San Francisco Doesn’t Look Good

    3 Things CRE Players Must Do To Stay Relevant In 2023

    2023 Future Of Work Forecast: 3 Things CRE Players Must Do To Stay Relevant In 2023

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    The Office Space Sector Is Projected To See A Strong Fourth Quarter In 2022

    Meet Flex Space More Chaotic Cousin Gray Spaces

    Meet Flex Space’s More Chaotic Cousin: Gray Spaces

    The Future Of Our Offices And Our Planet Hinges On The Real Estate Industry Priorities

    The Future Of Our Offices — And Our Planet — Hinges On The Real Estate Industry’s Priorities

    JLL New Future Of Work Survey The Next Few Years Are Crucial For Commercial Real Estate (2)

    JLL’s New Future Of Work Survey: The Next Few Years Are Crucial For Commercial Real Estate

    What Is The Impact Of Hybrid Working On Space Optimization

    What Is The Impact Of Hybrid Working On Space Optimization?

    What Can We Expect For The Future Of Office Occupancy?

    What Can We Expect For The Future Of Office Occupancy?

  • Coworking
    How To Apply For Digital Nomad Visas In 4 Idyllic Work Destinations

    How To Apply For Digital Nomad Visas In 4 Idyllic Work Destinations

    I'm an Independent Coworking Center Operator Thriving in a City with 9 WeWorks

    I’m An Independent Coworking Center Operator Thriving In A City With 9 WeWorks

    Data Tracking Software Gives Coworking Operators Competitive Advantage

    Data Tracking Software Gives Coworking Operators Competitive Advantage

    The Story Behind WeWork’s Failed Locations

    The Story Behind WeWork’s Failed Locations

    What Is An “Open” Coworking Space? 

    What is an “Open” Coworking Space?

    The Pandemic’s Lasting Impact on the Future of Coworking

    The Pandemic’s Lasting Impact on the Future of Coworking

    What Does “Community” Mean In Coworking?

    What Does “Community” Mean In Coworking? Your Answer Matters

    Is WeWork Going Bust?

    Is WeWork Going Bust?

    The Secret To Attracting New Occupants

    The Secret To Attracting New Occupants

  • Workforce
    Is Marc Benioff of Salesforce Right That You Can't Integrate Junior Staff Remotely?

    Is Marc Benioff of Salesforce Right That You Can’t Integrate Junior Staff Remotely?

    4 Monumental Ways Banning Noncompete Clauses Will Transform The Future Of Work

    4 Monumental Ways Banning Noncompete Clauses Will Transform The Future Of Work

    What To Do If You’ve Been Quietly Promoted

    What To Do If You’ve Been Quietly Promoted

    Nurture Skills To Retain Employees

    Nurture Skills To Retain Employees

    The Four Horsemen of the Mandated Return to Office

    The Four Horsemen of the Mandated Return to Office

    Indeed & Glassdoor Economists Predict Continued Hiring Challenges

    Indeed & Glassdoor Economists Predict Continued Hiring Challenges

    Will Remote Work Be A Mandated Right In The Future Of Work?

    Will Remote Work Be A Mandated Right In The Future Of Work?

    Why It’s Time to Retire the Term Hybrid Work

    Why It’s Time to Retire the Term “Hybrid Work”

    Reverse Mentoring: The Benefits Of Learning From Your Employees

    Reverse Mentoring: The Benefits Of Learning From Your Employees

  • Podcast
  • Subscribe
No Result
View All Result
Allwork.Space
No Result
View All Result
  • News
  • Business
  • Tech
  • Marketing
  • Design
  • Work-life
  • CRE
  • Coworking
  • Workforce
  • Podcasts
  • Subscribe
Home FUTURE OF WORK Podcast

Nhat Nguyen of Autonomous | Furnishing the Many Workplaces of a Hybrid Workforce, Flexibly and Ergonomically

by Daniel Lamadrid
October 7, 2021
in FUTURE OF WORK Podcast
Reading Time: 17 mins read
A A
AVO FOWP Sponsorship Leaderboard
Share on FacebookShare on TwitterShare to Network
Play29 min

ABOUT THIS EPISODE

Home offices come in many different shapes and sizes. How do you equip them comfortably, cost-effectively, and quickly? Enter Autonomous.ai, an “everything store” designed for the hybrid workforce. Nhat Nguyen, Head of Global Project, talks to Frank Cottle about the trends they’re seeing as the world adjusts to hybrid work, and why giving more autonomy to employees can create a happier, healthier work culture.

GUEST

Nhat Nguyen Autonomous

Nhat Nguyen

Head of Global Projects at Autonomous.ai

 

 
 

Transcript

Nhat Nguyen [00:00:00] People feel more energized, people are more productive when they use a standing desk, we have seen that so much at autonomous. We have seen a significant increase in demand in both electrical adjustable standing desks. Also, the ergonomic chairs. Our revenue has increased significantly. It’s not just us — there are so many other brands out there also selling standing desks and chairs that also have this explosion off it, because there’s a significant demand.

Frank Cottle [00:00:45] Welcome to today’s Future of Work podcast. I’m Frank Cottle with the Allwork.Space team, and today we have the pleasure of having Nhat Nguyen, the Head of Global Work Projects at Autonomous.ai, a California-based technology company and a global leader in integrated and collaborative software and software infused hardware, designed specifically for the hybrid workforce. Nhat recently graduated with dual masters from Harvard’s Kennedy School and the MIT Sloan School of Management, where she has also worked with multiple tech startups. Nhat is the co-leader of Autonomous’s New Employee Purchase Program, which is an interesting initiative that tackles how the work from home issue can be managed more effectively. Nhat, welcome to the Future of Work podcast.

Nhat Nguyen [00:01:45] Thank you so much, Frank. Thank you so much for having me.

Frank Cottle [00:01:48] Can you tell us a little bit about the employee purchase program and how it’s addressing work from home issues? Just a summary to get things started before we roll into some, some more detailed questions.

Nhat Nguyen [00:02:02] Yes. So, the employee purchase program is basically an everything store for people to equip their work from home. So basically we have a function where people can just buy anything, send it to their employers and they approve, and pay. So, it’s super easy, convenient for employees with the choices they want, and for employers to streamline their procurement process.

Frank Cottle [00:02:28] Well, you know, as we look more closely at the hybrid work model, which is a big hot discussion today, how does this program really work and how does it make it easier for primarily employers to make their staff efficient? How does it give the staff what they need so they can work from home or work more effectively and in a hybrid marketplace?

Nhat Nguyen [00:02:56] Yeah, it’s a great question, Frank. There are so many companies that struggle; before they would just buy things in the office. But now everyone is all over the world and in different places. And so, in our platform employees can go into the portal and buy anything. So, for example, a company would give a specific budget for like, a thousand or two thousand dollars to their employees. They can go to the portal and pick anything, like a standing desk, ergonomic chairs, or other things that help them work from home. And then they click on ‘pay for me’, and that will send the email to the employer, who would approve and put in the payment. So that way the employer doesn’t have to worry about where the employees live and what they want. That is the employee’s choice.

Frank Cottle [00:03:47] The big struggle generally is at the corporate level, trying to decide how to create budgets and how to support work from home because every employee has different needs. And I understand that your system has a pick and choose capability, that’s obvious, any good system would have that. And you make the execution easy. But how do you guide the corporation before that, so that they can set up the right structure and support that structure? Do you have business rules that you put in place? Do you have a consulting group that advises the employer on how to organize their team? And what size companies are you working with? Small startups or large corporations? Government? What’s the bandwidth of your experience here?

Nhat Nguyen [00:04:49] Yeah. So, the companies, we have over 100,000 business customers. So, they range from the small startups to the Fortune 500. Our top, the top companies that purchase from us, or more like the employees that purchase from us, are from Google, Amazon, and the top tech, and then the smaller ones with like five or 10 employees. And so, to go back to your question, that we provide guidance, specific guidance in terms of what and how they plan the budget. So, we write blog posts and different materials and send it out to help the employers. And this podcast is one of the things that we discuss as well. So, like we see several companies, so for example…

Frank Cottle [00:05:54] Let’s stick with Google as an example because everybody knows Google. I happen to know Google very well. And how does Google set up their work from home structure to support employees with furniture that meets ergonomic needs? That creates a proper work from home environment. Because we know Google, sets things up to work from home, also to work near home. There’s a big, big difference. They don’t want people just stuck in their home, particularly employees that don’t have a good home environment from which to work. You might have a new engineer that just moved here from somewhere and only has a small apartment, or maybe has a small apartment with a roommate. The roommate has a dog and all these things that are real life. And Google is trying to sort this out. How do you bridge from home to near home and then back to the corporate office? Because that’s the entire hybrid model, not just the from home part.

Nhat Nguyen [00:07:02] Oh yeah, totally. So, to be clear, I don’t know specifically how they’re doing in terms of helping the employees work near home. But I have seen so many companies that are thinking of having satellite offices or getting coworking space subscription for their employees. And so those coworking space networks already have an existing system platform, everything, for these companies to have an option for employees to work remotely near home instead of having to go half an hour or an hour to the office. And so that is one option. And then another option is going back to the idea of supporting their employees who work from home. Then like thinking about how much would it cost them in the market? How much would it cost to get it going, to make a standing desk? There’s a basic thing for people to keep being productive, energized and lead a healthy life. And so those are just options. But I think another thing, one of the most important things is the culture of the company. And so, the planning budget, you give them options out there. But then how do you stand behind it and support it by thinking about incentives? So, a lot of people have problems working, working near home or remotely. But then the employers, the manager, may evaluate the performance differently if they are not in the office. And so that comes back to the key point: providing options, but also how to stand behind that option to support the employees with those options so that they can work productively. And so, not measuring employees in terms of how many hours that are face time, but on the output that they have provided. And then changing the way that they measure things as well. So, like, take a step back and say, what are we measuring and are the employees happy? And especially in this time where people restart, thinking, what am I doing? Am I loving what I do or not? And so, are the companies I’m looking for… is the company supporting my growth in many ways, supporting the employees, caring for employees. So, those are the questions; I think the backbone of the organization’s culture has to support it.

Frank Cottle [00:09:36] Well, you know, that’s an important issue. And I think as people move around and as we go through changes in our whole work processes that have been started probably in 2016 and 2017, but the pandemic accelerated everything or became a forced issue for many of us. How are companies and what tools are companies using, in your view, and how are they measuring that productivity with tools to get the data to really understand not just the productivity, but the mood, if you will, of the employees? Because people have been jerked around a little bit on this. Oh, go home. No, come back. Oh, don’t come back now, come back later. Oh, here’s what we want you to do. There’s been a lot of, not just change, but a little bit of chaos. And how are you measuring or how are you seeing companies use your tools or other tools that you see out there to measure the level of both productivity as well as, we’ll call it, positive employee engagement?

Nhat Nguyen [00:10:49] Yeah. So, in terms of employees, measuring productivity and employees’ engagement, there are a number of negative examples out there where people get it wrong. So, for example, I’ve heard of a friend working for a technology company and they would talk about how the organization would use, like Jira is one example, and different levels of employees in the organization, would be measured differently. So, for example, the manager was the focus and not how many tasks I have done, how many tickets I have fired off. But then for the people who are executing it, it becomes a painful point for them, and it’s just wasted time instead. And so, I think that means that, different levels of employees should be measured differently. For Autonomous, we talk about measurement in terms of… each team has different measurements. So, for example, we talk about revenue growth or how is the customer satisfied with our service? We, for example, we use net promoter score. So, each team would have a different task that is measured back into the key objective result that the company wants, rather than how many tickets they fired off or how many items, but like, how does that at the end help the result of what the company wants to achieve? And so that’s how we measure it. Not like specific systems that are out there and measuring. I feel like there are so many companies that, are grappling on measuring their employees, like presence, how many times they’re online, how many emails they send out, like that.

Frank Cottle [00:12:44] That’s really when you’re measuring those sorts of metrics, that’s really a form of presenteeism, where you’re basically saying, what time did you show up and what time did you leave, etc. And we know from experience now that that’s not an effective management tool. I think from what you said, the thing that meant the most to me at least, is measuring customer satisfaction. Happy teams create and support happy customers.

Nhat Nguyen [00:13:26] Totally agree.

Frank Cottle [00:13:27] Unhappy teams, literally piss the customers off.

Nhat Nguyen [00:13:31] Yes.

Frank Cottle [00:13:32] So, so really employee satisfaction and the interaction between the teams and, excuse me, customer satisfaction and the interaction between the employees and the customer, to me seems like one of the hallmarks for measurement. You know, cultures change around the world too, and from Autonomous’s perspective, do you see these changes and what we’re going through right now as primarily a North American or a U.S. phenomenon? Or how do you see this in other parts of the world? Who’s ahead, who’s behind? You know, culturally, things are quite different, and business is quite different. What’s your view on the global trend versus the U.S. trend?

Nhat Nguyen [00:14:27] I think the global trend is also changing the way that the U.S. trend is right now, because the pandemic impacts globally, not just the U.S., and so, everyone we have teams in California, in Vietnam and in every location, everyone works from home. And so, the change and impact is quite similar in different teams, in different locations. And so, I think that the idea of saying that the U.S. has been ahead because it was hit in March last year and then some other counties a little bit later. So, it really depends on how the pandemic impacts and how people react to it. The cultural change happened similarly, but not all the countries are impacted, and so I wouldn’t say that one country is ahead or another. And, with this time of technology, the lesson learned from one country is being transferred to another country and how they applied the mistakes or the lessons learned, that country has then gone ahead to the new situation. So, the catch up is quick. It’s not as lacking as before. I think this also goes back to technology and social media and all the information that’s been transferred.

Frank Cottle [00:15:54] Well, you know, it’s funny. I agree that technology knowledge transfers around, but I’ll disagree a little bit in that, and I’ll give an example, I was chatting with a friend who’s a business colleague down in Australia, and here’s a country very much linked to the U.S. — common language, common technologies, etc. We all like surfing. You know, at least here on the West Coast. So, we’re very linked together. And yet each of our governments has reacted in radically different ways. In Melbourne, as an example, there are no cases of COVID, and yet they are completely locked down. They can’t even go outside of the city or outside of their state to cross into another part of Australia. Completely locked up. Same in Sydney and same in other parts of Australia. So, our governments have reacted so much differently that in that marketplace, people are forced, absolutely positively, they must, work only from home. In our marketplace here, and I know you’re in New York and I’m in California, again different rules between the states, but we’re in a more of that hybrid model. In certain markets that I see in Europe now, the UK is a good example, work is pretty much back to normal however people want to do it, but companies have made the choice. People like the hybrid. When we were having a hard time keeping good employees, we want to offer flexible work. Different models working around, even though the technology transfers. The other issue is place. If you’re a young person starting a business and you happen to live in Paris, your entire apartment is smaller than my office.

Nhat Nguyen [00:18:05] Yes.

Frank Cottle [00:18:06] Tiny, tiny.

Nhat Nguyen [00:18:07] Same thing for New York!

Nhat Nguyen [00:18:09] Same in New York, and Tokyo, and Hong Kong, and such. So. So there are certain marketplaces where it’s not suitable to work from home. You don’t have a physical workplace. And I’m curious how autonomous as a company and from the research that you’ve done into those types of markets, how you see people reacting to the proverbial lockdown, or the migration. Are those people working not just from home, but also near home? How are you seeing that?

Nhat Nguyen [00:18:47] Yeah, like it definitely depends on the country, as you mentioned, if a country like Australia had a lockdown, you can’t go outside. So, for the case in New York, then people go to coworking places and things like that. But for the places in Vietnam, there’s a complete lockdown, everyone works from home, no going out at all. So, it really depends on the legal situation in each location. But working from home after several months becomes such a lonely situation. And so, the idea of providing an option outside, if allowed, if allowed by the law, if allowed by whatever authority in that specific town or location — that could help the employee so much more with wellbeing. Seeing other people at the end of the day. And instead of staying home and working in a small apartment, I think that would be extremely helpful. And I don’t think that the whole thing with remote, completely remote, is going to really stick. I think the hybrid model works more because people at the end can meet with their coworkers or they can just be at home on a day that they want to stay at home, or they can just go to a nearby office. I think that is a much more sustainable model and a way to like, help the employees with their productivity and wellbeing rather than forcing one way or another.

Frank Cottle [00:20:34] I think we’d agree. We’ve been saying for several years that there’s no such thing as an office occupier anymore, that everybody is a traveler, and we think in terms of everybody really being a digital nomad. But there are three different layers of being a digital nomad. There’s the layer that says, I have this romantic image of being a digital nomad, and I take my surfboard to Bali, and I get a gig job and I just kind of hang out. Then there’s what we call the digital slomad, which is someone that maybe has a permanent job, but maybe lives in Paris for six months and then moves down to Barcelona or over to New York. But they have a permanent job. They’re really connected and maybe they’re working with the team remotely or for themselves. And then the great majority of us are what we call digital lomads, local nomads, and we might be, like I know you’re at a coworking center today, you know, I’ll throw in a pitch here for Coalition Space. I know you’re at Coalition Space in New York, it’s a very fine coworking group. I’m working from my residence. Later today, I’ll be in a meeting in a conference room at my office, which is down the road. Tonight, I’ll be back in my residence, but on technology connected to people in Asia and Australia.

Frank Cottle [00:22:03] So we’re all very local. We’re staying local, but we’re moving from place to place and technology to technology, as we work on a continuing basis. So, I think fluidity and that nomadism, if you will, on a local basis, is more of a definition of how hybrid work functions than saying two days at the house, two days at the office, one day the coworking center. You know, it’s all much more fluid these days. And so that to me, what we see going on and I’m interested how Autonomous looks at that nature and what you’ve seen from your client companies. Again, let’s stick with Google. Google used to say, hey, you work from home one day a week, and that was it, and that the employee had the whatever laptop or computer they had at home, and they just connected to Google’s system and that was the end of the conversation. Oh, you want to work from home on Fridays. That’s fine. That was 2017, 2018. Now in 2020, Google says, I think you need to work from home permanently. And you already indicated that Google has a budget, a stipend that an employee says I need x y z to do that. Google’s not paying them for the office space that they’re renting, by the way, because Google gets the benefit of their square footage, but they are providing furniture, fixtures, and equipment to make that possible. Have you seen upgrades? Like, we used to sit at the kitchen table in a kitchen chair because it was one day a week or a couple of hours a week or something like that, no one thought about it. But are you seeing people go for higher end ergonomics, high load desks, walking desks, different larger screen formats? What are you seeing in the changes of what people are using to populate their office versus what they used in the past?

Nhat Nguyen [00:24:21] Oh yeah, totally. We have seen that so much at Autonomous. We have seen a significant increase in demand in both electrical adjustable standing desks and the ergonomic chairs. Our revenue has increased significantly. It’s expanded, exponentially.

Frank Cottle [00:24:44] Don’t, don’t be bragging!

Nhat Nguyen [00:24:47] No – not bragging. I’m just saying the truth, so many people want to buy. That’s not just us. There are so many other brands out there also selling standing desks and chairs that also have this explosion off it, because there’s a significant demand. And so that’s why we are trying to make it more accessible and how to help employers, to help employees, to get it. And there are so many benefits of it. Research showing that people feel more energized, people are more productive when they use a standing desk. But for my conversations, talking directly with our clients and they will tell me, oh my God, thank you for the standing desk that, like my back pain, has reduced significantly. And then people started looking for chairs — the chairs you use in the kitchen, it could cause the back pain. And now they will work from home from morning to evening… it goes back to the measure of performance and how you must deliver, and naturally people have been working longer hours since the pandemic.

Frank Cottle [00:25:53] So I think that’s an important thing that people, when they work from home, honestly don’t take as many breaks as when they’re in the office. They don’t take a proper lunch or middle of the day break to get up and get a little exercise and just move around. And they do stay, data has shown that everybody stays glued to their screen because there’s less distraction, which is good for concentration, but it’s also bad for movement.

Nhat Nguyen [00:26:24] Yeah, totally, totally. Like the one thing I want to mention is that not every… the idea of standing desk was like, oh, I don’t want to stand working all the time. It’s not about standing all the time, you stand here and there, not all the time. So that helps with the movement and helps with the wellness situation. And so that’s a significant demand. Also, I’ve seen research showing that people who come to coworking spaces, 76 percent of the survey say that they want ergonomic chairs but they don’t have it. I think they said, like only 30 percent have those options. And so when they work from home, they have that, and then at a nearby location, they should think about that as well.

Frank Cottle [00:27:12] Yeah, I think it’s important, you know, a big part of what we’ve learned through this pandemic process is to look at the office environment, whether it’s at home or in a business or coworking center or at the central office to look at that environment and see what things impact health in general, both physical health and mental well-being. But to really look at those two things and try and refine — that’s one of the good things that’s come out of this — and try and refine what we can, to create a better working environment. Because we spend a third or a half of our lives in that environment. And so that is something that I think really, you’re spotlighting overall, and something that we’ve seen as well as a positive outcome of all of this. Well Nhat, how would people reach you or how would people reach Autonomous if they wanted to learn more and if they wanted to understand some of the data, you guys have lots of data, lots of research, I know, on all of this. How would they access that through you?

Nhat Nguyen [00:28:28] Yes. Just go to Autonomous.ai and that’s going to the platform. You can look for all the blogs that we write. And then to connect with me, you can just look up, my email is [email protected] And so, I’m happy to connect with anyone who wants to learn more and anything that we can do to help the employees during this time, we’re all hands.

Frank Cottle [00:29:03] I really appreciate that Nhat, and we’ll post all your contact information with this podcast so people can reach out easily should they want to get that additional layer of information, and we’re grateful to you for the time you spent with us today. And I think the attention that Autonomous is spending to make the both the home work environment and the near-home work environment improved for both employer and employee, for everyone, is a huge contribution to the future of work, and we thank you for your time.

Nhat Nguyen [00:29:38] Thank you so much for having me, Frank, and it’s great talking to you.

Nhat Nguyen [00:29:42] Take care.

Nhat Nguyen [00:29:43] Take care.

Tags: WorkforceWorkplace Design
Daniel Lamadrid

Daniel Lamadrid

Daniel is a mystery to some and an open book to others. A self-proclaimed plant and coffee lover who is passionate about marketing, especially when it comes to creating content. He speaks 3 languages (4 if you include the meaningful conversations he has with his cats) and is known for buying things he doesn’t need, something a Marketer should know better, right?

No Result
View All Result

SCOPE by Allwork.Space

Prepare for the Future of Work – straight to your inbox, for free.

* indicates required
We take your privacy seriously, your e-mail is safe with us.

Listen to the experts themselves

News and Features

Business

Tech

Marketing

Design

Work-life

CRE

Coworking

Workforce

Daily Digest

Podcast

Resources

Marketplace

Events

Press Releases

FlexSpace, Coworking
and Office Space

Los Angeles

New York

Chicago

Washington, D.C.

Houston

Dallas

Miami

San Francisco

Atlanta

Philadelphia

Seattle

Austin

Company

About Us

Submit to Allwork.Space

Contact

Advertise

FlexSpace

Terms Of Use

FlexSpace FAQs

Privacy Policy

Connect with Allwork.Space

Twitter

Linkedin

Facebook

Instagram

YouTube

Apple Podcasts

Spotify

Google Podcasts

©2022 Allwork.Space  l  Exploring the FUTURE OF WORK® since 2003.

No Result
View All Result
  • Daily Digest
  • Podcasts
  • Events
  • Resources
  • Marketplace
  • Business Directory
  • Subscribe
  • Advertise
  • Find Space
  • About Us
  • Submit to Allwork.Space

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
-
00:00
00:00

Queue

Update Required Flash plugin
-
00:00
00:00